Juan Salinas
Austin,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes business management, loss prevention, oversight of employee hiring and performance, employee scheduling, conflict resolution and customer retention, vendor management, and increasing store sales.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Murphy USA
Austin, TX
04.2022 - Current
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Performed regular price checks to ensure competitive pricing.
- Delegated work to staff, setting priorities and goals.
Assistant Manager
Circle K
Austin, TX
12.2015 - 04.2022
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Graveyard Manager
Pilot Flying J Travel Center
Von Ormy, TX
05.2013 - 11.2015
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Forecasted customer demand to set prices or credit terms for goods or services.
Skills
- Revenue Generation
- Report Generation
- Competitor Monitoring
- Store Operations Oversight
- Shift Scheduling
- Risk Management
- Payroll Management
- POS Systems
- Employee Training
- Loss Prevention
- Team Building and Leadership
- Vendor Management
- Bank and Safe Deposits
Certification
TABC
Underground Storage
Accomplishments
Safety Awareness Award
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Murphy USA
04.2022 - Current
Assistant Manager
Circle K
12.2015 - 04.2022
Graveyard Manager
Pilot Flying J Travel Center
05.2013 - 11.2015