Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan sanchez

Poinciana Fl,FL

Summary

Proactive Customer Service Cashier with strong expertise in cash handling and order processing. Maintained a clean, organized workspace, handled high-pressure situations calmly, and ensured accurate transactions and inventory management. Bringing excellent customer focus, problem-solving skills, and reliability to drive customer satisfaction and operational efficiency.

Overview

23
23
years of professional experience

Work History

Customer Service Cashier

AutoZone
01.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Bartender /Head Barback

Mangos Tropical Cafe
08.2016 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Food Runner

Mangos Tropical Cafe
07.2017 - 03.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.

Assistant Manager

Springhill Natural Water
07.2006 - 07.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Deli Clerk

Stop & Shop
10.2001 - 08.2006
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
06-1999

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Customer Focus
  • Cash handling expertise
  • Up-selling techniques
  • Cleaning and sanitizing
  • Cash Register Operation

Timeline

Customer Service Cashier

AutoZone
01.2022 - Current

Food Runner

Mangos Tropical Cafe
07.2017 - 03.2021

Bartender /Head Barback

Mangos Tropical Cafe
08.2016 - Current

Assistant Manager

Springhill Natural Water
07.2006 - 07.2016

Deli Clerk

Stop & Shop
10.2001 - 08.2006

High School Diploma -

Lawrence High School

Similar Profiles

CREATE PROFILE
Juan sanchez