Summary
Overview
Work History
Education
Skills
Timeline
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Juan Sanchez

San Antonio,TX

Summary

Skilled content moderator with background in overseeing online community interactions and ensuring enforcement of guidelines. Familiarity with digital publishing platforms and social media management tools contributes to effective monitoring, reviewing, and moderating user-generated content. Possess strong analytical skills, keen eye for detail, and ability to handle sensitive situations with discretion. Success in maintaining brand integrity and creating safe online environments demonstrates dedication to fostering positive user experiences.

Overview

8
8
years of professional experience

Work History

Content Moderator

APEX Systems
12.2022 - 12.2022
  • Moderate in game content to make sure all playable content falls within policy and trust & safety guidelines
  • Identied and acted on content that violated the platform's rules and policies
  • Collaborated with other departments to ensure compliance with regulatory standards
  • Attend weekly policy meetings and updated team members on new content moderation processes and policy changes

Content Moderator

TaskUs
07.2017 - 12.2022
  • Analyze user-generated content for potential violations of company policies and applicable laws.
  • Report and document any violations of company policy in a timely manner.
  • Effectively moderate content on a variety of digital platforms, including social networks, discussion forums, and blogs.

Bus Operator

VIA Metropolitan
02.2015 - 07.2016
  • Reliable bus operator with years of experience providing safe and efficient transportation services to passengers.
  • Expertise in route planning and navigation; knowledgeable about area landmarks, and points of interest.
  • Maintain a clean and organized bus interior; ensure all safety protocols are followed.
  • Ability to remain calm and composed in high-pressure situations, and handle passenger complaints diplomatically.

Education

High school diploma -

Thomas Jefferson High School
San Antonio, TX
05.2009

Skills

  • Quality control
  • Detail oriented
  • Problemsolving skills
  • Critical thinking skills
  • Organization skills
  • Data analysis
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Time management
  • Attention to detail
  • Effective communication
  • Content moderation
  • Policy enforcement
  • Risk assessment

Timeline

Content Moderator

APEX Systems
12.2022 - 12.2022

Content Moderator

TaskUs
07.2017 - 12.2022

Bus Operator

VIA Metropolitan
02.2015 - 07.2016

High school diploma -

Thomas Jefferson High School

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Juan Sanchez