Juan Santana
Tulare,California
Summary
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Ted Lavine Drum Company
07.2021 - Current
Driver
Jc Recycling
01.2011 - 07.2021
- Delivered goods and products to customer on time and in excellent condition.
Driver
Bed Etc
01.2008 - 01.2011
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Obtained signatures from customers upon delivery of goods.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Delivery Driver
Gilmore Liquid Air
01.2007 - 12.2008
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Kept detailed records of deliveries and money received from customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Protected people and equipment from hazardous materials by using correct procedures.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far as Number miles from home location.
Delivery Driver
Chikato Bro Company
01.2006 - 12.2008
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Kept detailed records of deliveries and money received from customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Filled out load paperwork and DOT-mandated log books.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Operated light trucks to deliver loads as far as Number miles from home location.
Education
12 -
Belmont
1575 W 2nd St La Ca 9002606.1990
CDL Driving School
El Camino Real
La Puente, CA 01.2022 - 04.2022
Skills
- Vehicle Maintenance
- GPS Navigation
- Commercial Driving
- DOT Compliance
- Problem-Solving
- Map Reading and Navigation Skills
- GPS and Route Planning
- Valid Driver's License
- Clean Driving Record
- Attention to Detail
- Vehicle Inspection
- Vehicle Cleaning and Maintenance
- Customer Service
- Roads and Highways Knowledge
- Positive Attitude
- Safe Driving
- Forklift Operation
- Teamwork and Collaboration
- Defensive Driving
- Valid Class a Commercial Driver's License
Timeline
CDL Driving School
El Camino Real
01.2022 - 04.2022
Delivery Driver
Ted Lavine Drum Company
07.2021 - Current
Driver
Jc Recycling
01.2011 - 07.2021
Driver
Bed Etc
01.2008 - 01.2011
Delivery Driver
Gilmore Liquid Air
01.2007 - 12.2008
Delivery Driver
Chikato Bro Company
01.2006 - 12.2008
12 -
Belmont
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