Juan Santiago
7534 Rutland St Detroit,MI
Summary
Proven leader and certified forklift operator with extensive experience at Crown Staffing Solutions, adept at enhancing warehouse efficiency and team productivity. Skilled in OSHA-compliant operations and fostering teamwork, I've significantly reduced accidents and improved operational workflows. My focus on safety and collaboration drives superior results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Forklift Operator
Crown Staffing Solutions
02.2024 - 11.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Promoted culture of safety, conducting informal peer training on forklift operation safety standards.
- Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
- Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
- Increased operational flexibility by obtaining certifications for various types of forklifts.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Promoted operational efficiency by maximizing loads on each transfer.
Team Leader
Crown Staffing Solutions
01.2022 - 01.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
Forklift Operator
Wise Food Storage
04.2020 - 05.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Reduced product damage by adhering to strict handling and lifting protocols.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Education
GED - Junior High Education
Colegio Vocacional Para Adultos
Puerto Rico08.2015
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse operations
- Warehouse safety
- Material handling
- Teamwork and collaboration
- General laborer
- Order picking
- Order picking and processing
- Safe driver
- Punctual and reliable
- Palletizing
- Problem-solving
- Material packaging
- Shipping and receiving expert
- OSHA compliance
- OSHA workplace safety
- Shipment processing
- Dock operations
- Work Planning and Prioritization
- Assembly line experience
- Quality control
- Warehouse picking
- Barcode scanning
- RF scanner
- Dock work
Languages
Spanish
Full Professional
Timeline
Forklift Operator
Crown Staffing Solutions
02.2024 - 11.2024
Team Leader
Crown Staffing Solutions
01.2022 - 01.2024
Forklift Operator
Wise Food Storage
04.2020 - 05.2021
GED - Junior High Education
Colegio Vocacional Para Adultos
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