Juan Santos
Boca Raton,FL
Summary
Bilingual field technician specializing in security, fire alarm, and access control systems across residential, commercial, and industrial sectors. OSHA-certified with a track record of technical precision and safety compliance. Successfully installed and programmed over 400 security and smart home systems, consistently exceeding sales targets by 15% to 20% through effective upselling strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Technician
Vivint
Atlanta, GA
01.2024 - Current
- Install, program, and troubleshoot smart home security systems, including sensors, cameras, thermostats, and other low-voltage devices.
- Engage in direct sales by identifying customer needs and recommending additional products, consistently exceeding sales targets by 15% to 20%.
- Manage inventory, maintain the company vehicle, and ensure a professional and efficient work environment.
- Train and mentor new team members, developing their technical proficiency, communication skills, and attention to detail.
- Expanded expertise to include the installation, programming, and maintenance of fire alarm systems and electronic access control systems for industrial facilities.
Roofing Salesperson
R&R Roofing
Atlanta, Georgia
01.2023 - 01.2024
- Specialized in handling roof insurance claims for residential and commercial properties.
- Conducted inspections using ladders, drones, and moisture meters to assess damage and document findings.
- Prepared detailed inspection reports, and collaborated with property owners and insurance companies to provide accurate repair recommendations.
- Managed roofing projects from start to finish, ensuring on-time completion, and quality standards.
Skills
- Installation techniques
- Alarm system programming
- Smart home technology
- Inventory management
- Troubleshooting methods
- Customer relationship management
Certification
- OSHA
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Technician
Vivint
01.2024 - Current
Roofing Salesperson
R&R Roofing
01.2023 - 01.2024