Juan Sastoque
Miami
Summary
Dedicated aviation professional with experience in airport operations, customer service, and flight operations. Proven ability to assist customers, manage challenging situations with professionalism, and work effectively in team-oriented environments. Skilled in communication, conflict resolution, and maintaining safety and service standards in dynamic airport settings. Passionate about the airline industry and eager to contribute to Envoy Air's commitment to exceptional customer care while continuing to grow within the American Airlines family.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Instructor
Sky Duo
Miami, FL
04.2024 - Current
- Conducted comprehensive flight training sessions for students, ensuring adherence to safety protocols and regulations.
- Developed customized lesson plans tailored to individual student needs and learning styles.
- Evaluated student performance through flight assessments, providing constructive feedback for improvement.
- Demonstrated advanced maneuvers and emergency procedures during simulated training scenarios.
Ramp Agent
Envoy Air Inc.
Miami, FL
09.2023 - 02.2024
- Loaded and unloaded cargo from aircraft, ensuring safe handling and adherence to safety protocols.
- Operated ground support equipment, maintaining operational efficiency during aircraft turnaround processes.
- Conducted thorough inspections of cargo to verify compliance with airline regulations and standards.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FL11.2026
Skills
- Emergency procedures
- Federal aviation regulations familiarity
- Crew resource management
- Safety management
- Expertise in aviation
- Navigation proficiency
- Emergency procedures training
- CPR First Aid Instructor
Certification
CPR First/ Aid Instructor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Flight Instructor
Sky Duo
04.2024 - Current
Ramp Agent
Envoy Air Inc.
09.2023 - 02.2024
Associate of Science - Business Administration
Miami Dade College