Proven to enhance payroll processing efficiency and accuracy at Fort Randall Casino and Hotel, I adeptly manage payroll discrepancies and maintain meticulous records. My expertise in payroll software and strong decision-making skills have significantly reduced processing errors. As a team player, I foster collaboration, ensuring seamless payroll operations and high levels of employee satisfaction. My deadlines have maintained peak efficiency in payroll processing and providing an expedited process for our Early Release Program.
Overview
20
20
years of professional experience
Work History
Payroll Clerk
Fort Randall Casino and Hotel
07.2018 - Current
Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
Proven ability to learn quickly and adapt to new situations.
Processed timecards and payroll data for team of employees.
Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
Assisted new hires with onboarding paperwork related to direct deposit setup and W-4 entry.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Completed payroll accurately and timely to meet employee expectations.
Audited timesheets and payroll records for accuracy.
Calculated wages, deductions and bonuses in accordance with company policies.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
Performed data entry tasks and maintained accurate records of employee payroll information.
Reduced payroll processing errors, conducting detailed checks before final submission.
Supported transition to digital payroll system, significantly reducing paper use and increasing data accuracy.
Implemented the transition from Microsoft Great Plains into the Isolved payroll system. Also being appointed to manage and Administrate the use of the new system and collaborating with Wipfli to maintain any dilemma's that arise.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Maintained an accurate filing system for all deduction types and time card reports.
Receiving Clerk
Shopko
02.2016 - 07.2018
Double-checked cargo inventories and documentation for accuracy.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Compared shipping orders and invoices against contents received to verify accuracy.
Unloaded pallets and deliveries and organized products in warehouse.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Utilized forklift to transport pallets of goods to and from warehouse.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Shopped for customer online orders to provide expedited exit.
Security Supervisor
Fort Randall Casino and Hotel
02.2011 - 02.2016
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised team of 9 security personnel during shift.
Analyzed and investigated incidents alongside functional management and security supervisors.
Recorded incident reports with detailed accounts of occurrences.
Screened vendors and contractors before granting access to restricted areas within casino.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Oversaw team of security officers and managed scheduling and performance evaluations.
Slot Drop
Fort Randall Casino and Hotel
12.2010 - 02.2011
Demonstrated strong attention to detail while handling large sums of currency, minimizing errors and discrepancies.
Streamlined the drop process, resulting in increased efficiency and accuracy for the entire team.
Ensured timely completion of drop tasks, maintaining a strict adherence to schedules.
Improved overall accuracy with thorough cash counting and documentation practices.
Audited money drawers and hand or machine-counted large cash values.
Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Contributed to overall team success by meeting performance targets consistently while maintaining high standards of professionalism in all interactions.
Counted cash and casino chips to accurately reconcile transaction reports.
Valet Runner
Gila River Casino
08.2007 - 10.2010
Managed keys securely, maintaining guest privacy and trust while reducing the risk of loss or theft.
Enhanced customer satisfaction by providing efficient and professional valet services.
Reduced wait times with quick and attentive service during peak hours.
Improved parking space utilization by effectively managing vehicle placements and rotations.
Conducted pre-parking inspections on vehicles for any damage or issues, documenting findings as necessary.
Established rapport with regular clientele, fostering loyalty and return visits through personalized service.
Navigated various types of vehicles confidently, showcasing strong driving skills in tight spaces or crowded lots.
Consistently received positive feedback from customers for outstanding service, contributing to the company''s reputation for excellence.
Assisted guests with luggage and personal items, demonstrating exceptional customer service skills.
Resolved customer complaints through calm, constructive communication.
Receiving Coordinator
Fry's Electronics Inc.
05.2004 - 08.2007
Conducted quality control checks for incoming products, reducing instances of damaged or defective items reaching customers.
Reduced shipment errors by closely monitoring incoming products and verifying accuracy with purchase orders.
Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.
Ensured compliance with industry regulations, maintaining proper documentation for all received goods as required.
Increased operational efficiency through diligent oversight of daily tasks such as unloading trucks, checking deliveries against packing slips, categorizing merchandise accurately.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Sorted and delivered materials to different work areas and staff.
Contributed to the success of cross-functional initiatives by closely collaborating with team members from various departments, ensuring clear communication and timely completion of tasks.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Collaborated with suppliers to improve packaging for inbound goods, reducing damage rates and loss.