Juan Silva
Dallas
Summary
Dynamic and detail-oriented professional with experience at Sam's Club, excelling in efficient packing and merchandise handling. Recognized for training new hires and promoting eco-friendly practices, while delivering exceptional customer service. Proven ability to maintain cleanliness standards and maximize storage space, ensuring a safe and organized work environment.
Developed skills in fast-paced grocery environment, ensuring efficient product handling and customer satisfaction. Recognized for strong organizational abilities and effective communication. Seeking to transition into new field where these skills can contribute to team success and operational efficiency.
Offering positive attitude and dedication to detail, ready to learn and grow in grocery environment. Brings understanding of effective customer service and product organization. Ready to use and develop skills in efficiency and attention to detail in Grocery Packer role.
Overview
2
2
years of professional experience
Work History
Grocery Packer
Sam's Club
10.2024 - 01.2025
- Trained new hires on proper packing procedures and company policies, ensuring a smooth onboarding process for new staff members.
- Contributed to sustainability efforts by recycling packaging materials whenever possible and promoting eco-friendly practices within the workplace.
- Maintained a clean and safe working environment, adhering to company safety guidelines and identifying potential hazards.
- Coordinated with other departments, such as receiving or quality control, to address any discrepancies in inventory or product quality before packing.
- Maximized storage space by efficiently organizing products according to size, weight, and type in designated areas of the warehouse.
- Provided superior customer service through friendly interactions with customers when needed, addressing inquiries promptly and professionally.
- Maintained accurate records of completed orders and shipment details, providing supervisors with real-time information on productivity levels and performance metrics.
Cashier
Popeyes® Louisana Kitchen
08.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Justin F Kimball High School
Dallas, TX05-2024
Skills
- Speed and accuracy
- Efficient packing
- Merchandise handling
- Cleanliness standards
Languages
Spanish
Full Professional
Timeline
Grocery Packer
Sam's Club
10.2024 - 01.2025
Cashier
Popeyes® Louisana Kitchen
08.2022 - 08.2024
Justin F Kimball High School