Juan Smith
Jacksonville ,AR
Summary
Dedicated Delivery and Warehouse Operations Professional experienced in logistics and customer service. Enhanced operational efficiency through strong organizational skills, effective communication, and adherence to high safety standards. Focused on leveraging interpersonal skills and problem-solving expertise to contribute to team success and drive customer satisfaction.
Overview
4
4
years of professional experience
Work History
Driver Helper
UPS
Little Rock, AR
11.2025 - 07.2026
- Assisted drivers with package loading and unloading, ensuring timely deliveries.
- Supported route planning by organizing packages for efficient delivery sequences.
- Collaborated with team members to enhance workflow efficiency during peak delivery periods.
- Maintained cleanliness of delivery vehicles, promoting safety and compliance standards.
- Communicated effectively with dispatchers, providing real-time updates on delivery progress and potential delays.
Amazon Warehouse Associate
Amazon.Inc
Little Rock, AR
03.2024 - 09.2025
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Received, inspected, and logged incoming shipments for accuracy and quality control.
- Maintained organized inventory by labeling and shelving products systematically.
- Collaborated with team members to meet daily shipping and receiving goals.
- Worked safely around moving machinery.
Car Hopper
Sonic
Jacksonville, AR
07.2022 - 02.2024
- Delivered exceptional customer service while ensuring accurate order fulfillment in a fast-paced environment.
- Operated drive-thru system efficiently, enhancing customer experience and reducing wait times.
- Collaborated with team members to optimize workflow and improve service speed during peak hours.
- Maintained cleanliness and organization of work area to uphold company standards and health regulations.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
Education
High School Diploma -
Jacksonville High School
Jacksonville05-2025
Skills
- Loading and unloading
- Driver support
- Vehicle maintenance
- Safety practices
- Heavy lifting
- Organization
- Focus and concentration
- Route optimization
- Team collaboration
- Attention to detail
- Physical agility
- Delivery efficiency
Timeline
Driver Helper
UPS
11.2025 - 07.2026
Amazon Warehouse Associate
Amazon.Inc
03.2024 - 09.2025
Car Hopper
Sonic
07.2022 - 02.2024
High School Diploma -
Jacksonville High School