Juan Sotelo
WESLACO,TX
Summary
Highly motivated professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
19
19
years of professional experience
Work History
Owner
J&F Sales and Lending Co.
Guadalajara , Jalisco
01.2019 - 10.2023
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
Office Manager and Pre-Litigation Specialist
Jesus Sotelo and Associates PLLC
San Antonio, TX
01.2012 - 08.2018
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Implemented Marketing Strategies.
- Pre-Litigated Auto Accident Cases Negotiated Settlements.
Medic
US Army
San Antonio, TX
02.2005 - 05.2010
- Performed assessments of patient conditions and developed treatment plans accordingly.
- Administered medications, monitored vital signs, and provided oxygen therapy as needed.
- Advanced Wound Care.
- Advanced Burn and Life Support Certified.
Education
Bachelor of Science - Human Resources Management
Wayland Baptist University
Plainview, TX12-2022
Skills
- Budget Administration
- Marketing Tactics
- Administrative Oversight
- Business Management
Timeline
Owner
J&F Sales and Lending Co.
01.2019 - 10.2023
Office Manager and Pre-Litigation Specialist
Jesus Sotelo and Associates PLLC
01.2012 - 08.2018
Medic
US Army
02.2005 - 05.2010
Bachelor of Science - Human Resources Management
Wayland Baptist University
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