Juan Sotelo Jr

•Facilitated with clients their decision-making process for stone selection.

•Created detailed kitchen and bath estimates.

•Negotiated terms and finalized agreements with customers.

•Established new vendor partnerships with general contractors, cabinet makers, and kitchen and bath dealers.

•Reviewed project stages comprehensively to confirm readiness and successful completion.

•Developed and maintained strong customer relationships to drive sales growth.

•Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

•Generated additional sales opportunities with upselling and cross-selling techniques.

•Expanded customer base through cold calling, networking, and relationship building.

•Increased sales revenue by identifying and targeting high-potential accounts.

•Managed and arranged daily schedules for kitchen and bath installations.

•Coordinated daily schedules for measurement technicians.

•Arranged and planned daily schedules for repair technicians.

•Established effective communication channels with construction managers.

•Reported and logged remake pieces, ensuring timely scheduling.

•Oversee project coordinators to ensure customer selection and construction managers schedules were met.

•Reported directly to VP of operations