Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Juan Spencer

Odessa,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

2
2
years of professional experience

Work History

Personal Banker

First Convenience Bank
08.2023 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Provided customers with additional information regarding account services.

Assistant Manager

Little Caesars Pizza
06.2021 - 02.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.

Delivery Driver

Dominos
02.2023 - 08.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Highschool Diploma -

Odessa High School
Odessa, TX
03.2020

Skills

  • Greet Guests
  • Sales Activities
  • Employee Coaching and Motivation
  • Managing Multiple Priorities

Accomplishments

  • Supervised team of Number staff members.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Personal Banker

First Convenience Bank
08.2023 - Current

Delivery Driver

Dominos
02.2023 - 08.2023

Assistant Manager

Little Caesars Pizza
06.2021 - 02.2023

Highschool Diploma -

Odessa High School

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