Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juan Sterling

Fanwood,NJ

Summary

Economist with over 5 years of experience in customer service. Billingual, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Brave Spirits LLC./ FcCatering/ Among Others
03.2022 - Current
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions in different positions and customer targets.

Sales Associate

Royal Prestige
10.2021 - 01.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs, and creating new business.

Achievements:

  • National award for best Rockie (Ene 2022), achieving classification to international convention.

Senior Account Executive

Coordinadora Mercantil S.A
01.2019 - 09.2021
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.


Achievements:

  • First place National sales contest 2019.
  • The workzone doubled the sales budget in the 2019-2020 period.


Junior Sales Associate

Coordinadora Mercantil S.A
01.2018 - 01.2019
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Generated reports to track sales activity and performance.


Achievements:

  • Sucessful cration of important new business for all the company's channels. Consistently reaching monthly goals.
  • Promotion to Account executive senior.

Sales Intern

Coordinadora Mercantil S.A
07.2017 - 01.2018
  • Contributed to team objectives in fast-paced environment.
  • Participated in industry networking events, increasing brand awareness and generating new leads.
  • Set and achieved company defined sales goals.

Achievements:

  • Promotion to Junior sales representative

Education

Business Economics

Icesi University
Cali, Colombia
01.2018

Skills

  • Strategic sales knowledge
  • Service Upselling
  • Client Relations

Certification

English for Business. Arizona State University (2022)

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Brave Spirits LLC./ FcCatering/ Among Others
03.2022 - Current

Sales Associate

Royal Prestige
10.2021 - 01.2022

Senior Account Executive

Coordinadora Mercantil S.A
01.2019 - 09.2021

Junior Sales Associate

Coordinadora Mercantil S.A
01.2018 - 01.2019

Sales Intern

Coordinadora Mercantil S.A
07.2017 - 01.2018

Business Economics

Icesi University
Juan Sterling