Juan Tanon
Island Park,NY
Summary
Dynamic and results-oriented professional with a proven track record, where I enhanced package handling efficiency and reduced damage rates. Skilled in heavy lifting and fostering team collaboration, I excel in fast-paced environments, demonstrating adaptability and a commitment to safety. My leadership in various roles has significantly boosted employee morale and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
08.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Manager
Riptides 11561
04.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Assistant Manager
Sobol
09.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Delivery Driver
Bungalow
05.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Manager
Tipsy Scoop
01.2020 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Deli Clerk
King Kullen Grocery Co
05.2019 - 02.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Pizza Server
Davincis
01.2017 - 09.2018
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
Server
Moo Burger
08.2016 - 03.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor - Liberal Arts
Nassau Community College
Garden City, NYHigh School Diploma -
Long Beach High School
Lido Beach 06.2018
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Maintaining equipment
- Equipment operation
Certification
Food Service & Safety Manager Certification
Timeline
Package Handler
FedEx
08.2024 - Current
Assistant Manager
Sobol
09.2022 - 01.2023
Delivery Driver
Bungalow
05.2022 - 01.2023
Manager
Riptides 11561
04.2020 - Current
Assistant Manager
Tipsy Scoop
01.2020 - 10.2020
Deli Clerk
King Kullen Grocery Co
05.2019 - 02.2020
Pizza Server
Davincis
01.2017 - 09.2018
Server
Moo Burger
08.2016 - 03.2017
Bachelor - Liberal Arts
Nassau Community College
High School Diploma -
Long Beach High School