Juan Torres

Assisted attorneys in all aspects of pre-litigation and litigation, including:

• Managed case files and maintained organized electronic and physical filing systems to ensure easy retrieval of information.
• Requested, reviewed, organized and summarized medical records with full medical chronologies.
• Supported attorneys during settlement negotiations by gathering necessary information/documentation.
• Maintained litigation database and document organization for personal injury cases.
• Maintained confidentiality of sensitive client information while managing extensive case files and correspondence records.
• Maintained a high level of professionalism when interacting with clients both in person and over the phone/email.
• Completed electronic court filings at state and federal levels.
• Scheduled depositions, hearings, and court appearances, coordinating with multiple parties to ensure availability and smooth proceedings.
• Collaborated with attorneys to prepare discovery requests and responses within specified deadlines.
• Coordinated with outside vendors such as court reporters or expert witnesses to schedule services as needed. Managed attorney calendars by scheduling meetings, appointments, conferences, and travel arrangements.
• Proofread legal documents for grammar errors, formatting consistency, citation accuracy before submission to courts or opposing counsel.
• Supported attorneys during trials by organizing exhibits/documents/evidence according to trial strategy.
• Prepared witness binders and exhibits for trial presentations, ensuring accuracy and completeness of all materials.
• Organized evidence, exhibits, motions, and subpoenas to support cases and prepare for trial.
• Reviewed incoming mail/email/faxes from clients or other parties involved in the litigation process.
• Monitored deadlines associated with pleadings/motions/discovery requests/court orders/other filings.
• Maintained contact lists/database of clients, opposing counsels, experts, witnesses, judges, court personnel, etc.
• Attended client meetings, conferences, hearings, trials, depositions as required.
• Assisted in the preparation of trial binders and trial exhibits for use during court proceedings.
• Prepared deposition summaries, witness lists, and exhibit indexes to facilitate efficient case management.
• Maintained up-to-date knowledge of court rules, procedures, and filing requirements to ensure compliance.
• Collaborated with paralegals and other support staff to streamline workflow processes and improve efficiency. Participated in team meetings to discuss case strategies, deadlines, and assignments.
• Assisted with the preparation of pre-trial motions including drafting pleadings and supporting documentation.
• Maintained a high level of professionalism when interacting with clients both in person and over the phone/email.
• Enhanced attorney-client relationships by providing timely updates on case progress and addressing concerns promptly.
• Ensured compliance with court deadlines by diligently tracking filing requirements and maintaining an organized calendar system.
• Conducted background investigations on defendant.

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
• Delivered high-quality service by addressing customer concerns promptly and professionally.
• Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
• Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
• Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
• Maintained boilers, hot water systems, gas heating equipment and food service equipment.
• Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.

• 91B - All wheeled vehicle mechanic.