JUAN TOSTADO
Chicago
Summary
Experienced CDL-A driver specializing in warehouse logistics and shipping operations. Skilled in forklift and pallet jack operation, inventory control, and shipment coordination. Strong communicator committed to safety and punctuality, with a background in sales administration and client service.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
OPERATOR
CDW
Vernon Hills
10.2005 - 06.2025
- Operated forklift and walkie pallet jack to move merchandise within the warehouse.
- Installed hardware and components at workstations according to client specifications.
- Coordinated logistics team efforts to ensure timely and accurate deliveries.
- Adhered to safety protocols and internal procedures to maintain a safe work environment.
- Prepared, packed, and shipped technology equipment to meet quality and safety standards.
Telemarketing Agent
AATA
Chicago
07.2003 - 01.2004
- Conducted outbound calls to promote products and services, consistently exceeding monthly sales targets.
- Honed persuasive communication and objection handling skills to enhance customer engagement.
- Collaborated with team to refine sales scripts and outreach strategies, boosting overall effectiveness.
- Delivered customer support by resolving inquiries and providing tailored solutions.
- Maintained accurate customer records and follow-ups in the database.
MANAGER
DISCOLANDIA
Chicago
02.1998 - 02.2002
- Managed daily store operations, including inventory control, customer service, and cash register closing.
- Supervised training of new employees, ensuring high-quality customer service and adherence to internal procedures.
- Enhanced direct sales and client retention through personalized customer assistance.
- Coordinated promotional events and music launches to strengthen store's connection with local community.
- Implemented strategies to improve product display, increasing visibility of popular and new releases.
- Coordinated administrative tasks such as supplier management, invoicing, and staff organization.
- Acquired practical knowledge in retail business management through hands-on experience.
Education
CDL Class A -
America Business College
Chicago, IL03-2026
GED -
Richard J. Daley College
CHICAGO01-2003
Skills
- Forklift operation
- Safe driving
- Accident prevention
- Regulatory compliance
- Adherence to regulations
- Computer proficiency
- Sales expertise
- Conflict resolution
- Professionalism
Certification
FORK LIFT
Languages
- ENGLISH
- SPANISH
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
OPERATOR
CDW
10.2005 - 06.2025
Telemarketing Agent
AATA
07.2003 - 01.2004
MANAGER
DISCOLANDIA
02.1998 - 02.2002
CDL Class A -
America Business College
GED -
Richard J. Daley College