Word
Juan Tovar
Manassas,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Security Guard
Allied Universal Security
05.2023 - Current
- Reduced incidences of theft by implementing effective access control measures.
- Examined doors, windows and gates to verify security.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked and verified photo identification prior to granting facility access.
Electrical/Plumbing Associate
Lowes Home Centers
10.2022 - 05.2023
- Demonstrated adaptability in handling diverse project types, from residential to commercial settings.
- Contributed to increased revenue by upselling additional services based on customer needs assessments.
- Ensured safety compliance by adhering to industry regulations and company protocols during installations and repairs.
- Collaborated closely with other tradesmen, fostering a positive working environment for efficient project completion.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Reduced downtime for clients through prompt and accurate troubleshooting of plumbing systems.
Lumber Associate
Home Depot
08.2021 - 10.2022
- Promoted company loyalty programs, signing up new members to drive repeat business opportunities.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
- Managed efficient cash register operations.
- Demonstrated versatility in assigned tasks, working effectively in both indoor warehouse settings and outdoor lumber yards as needed.
Store Associate
Finish Line
11.2020 - 07.2022
- Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Cashier
Domino's Pizza
09.2020 - 11.2020
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Arts - Electrician
Northern Virginia Community College
Woodbridge, VA06.2026
High School Diploma -
Osbourn Park High School
Manassas, VA06.2020
Skills
- Baggage Screening
- Access point monitoring
- Background Investigations
- Contraband Identification
- Product Promotions
- Store Policies and Procedures
- Merchandise Receiving and Handling
- Hand and Power Tool Operation
- Test equipment operation
Software
Excell
Power Point
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Security Guard
Allied Universal Security
05.2023 - Current
Electrical/Plumbing Associate
Lowes Home Centers
10.2022 - 05.2023
Lumber Associate
Home Depot
08.2021 - 10.2022
Store Associate
Finish Line
11.2020 - 07.2022
Cashier
Domino's Pizza
09.2020 - 11.2020
Associate of Arts - Electrician
Northern Virginia Community College
High School Diploma -
Osbourn Park High School