Juan Vaca
Orlando,FL
Summary
Proven leader and efficient multi-tasker, adept in operations management and team building. At Tavern At The Creek, I spearheaded the creation multiple cocktails menus and bringing skills in order management that significantly enhanced customer satisfaction. Skilled in crafting cocktails, experience in mixology in different situations under pressure, able to create any custom cocktail for any guest offering them a great experience, fostering client relationships, my approach ensures long-term success and loyalty.
Overview
2
2
years of professional experience
Work History
General Manager
Tavern At The Creek
12.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment.
- Cultivated strong relationships with clients, vendors, and partners to ensure long lasting success and loyalty.
- Observed each employee's individual strengths and initiated conversations to improve areas of weakness.
- Interacted well with customers to build connections and loyal relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Head Bartender
Tavern At The Creek
12.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with guests, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Assisted in event planning and execution, delivering memorable experiences.
Server`
Azteca D Oro
07.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality or guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy hours for efficient workflow and high quality guest experiences.
Server
Ritz Carlton Grande Lakes
02.2022 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Customer Relations
Additional Information
I'm always open to learn new skills, very focused on work hours and I want keep growing in my life.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
General Manager
Tavern At The Creek
12.2023 - Current
Head Bartender
Tavern At The Creek
12.2022 - Current
Server`
Azteca D Oro
07.2022 - 11.2022
Server
Ritz Carlton Grande Lakes
02.2022 - 05.2022
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