Juan Valdez
Oceanside,CA
Summary
Dynamic leader with a proven track record at Landsystems Landscape, adept in operations management and team leadership. Excelled in driving strategic initiatives, achieving significant cost savings, and fostering employee growth. Skilled in conflict resolution and project management, consistently delivering high customer satisfaction and operational excellence.
Forward-thinking, skilled in field operations. State Certified in irrigation and wàter management, im a hands-on influence and lead by example. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Associate Manager
Landsystems Landscape
07.2009 - 02.2025
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Mentored junior team members, contributing to their professional growth and skill development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
Custom Roofer
MD Roofing
01.2002 - 07.2009
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Inspected problem roofs to determine best repair procedures.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Installed chimney flashing, gutters and other roof components.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
- Collaborated with architects, engineers, and general contractors to ensure seamless integration of roofing systems into new construction projects.
- Achieved high levels of customer satisfaction by tailoring roofing solutions to individual needs and preferences.
- Maintained high standards of craftsmanship on all roofing installations, ensuring durability and aesthetic appeal.
Parts Pro Assistant Manager
Kragen Auto Parts
11.1999 - 09.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
General Education
Palomar High-school
Vista, CA09.2000
9th - 10th - General Studies
Carlsbad High-school
Carlsbad, CA09.1996
Skills
- Operations management
- Brand promotion
- Customer service
- Decision-making
- Team leadership
- Task delegation
- Staff development
- Workload management
- Problem-solving
- Time management
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Workplace safety compliance
- Employee supervision
- Conflict resolution
- Product and service sales
- Project management
- Budgeting and finance
- Employee scheduling
- Employee performance evaluations
- Sales growth
- Team collaboration
- Vendor relationship management
- Sales forecasting
- Employee engagement
Certification
Recycled Water Site Supervisor
Qualified Water Eficient Landscaper- QWEL Certified
CLCA- Irrigation Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Manager
Landsystems Landscape
07.2009 - 02.2025
Custom Roofer
MD Roofing
01.2002 - 07.2009
Parts Pro Assistant Manager
Kragen Auto Parts
11.1999 - 09.2001
General Education
Palomar High-school
9th - 10th - General Studies
Carlsbad High-school
Similar Profiles
Morgan EwersMorgan Ewers
Survivability Engineer at General Dynamics LandsystemsSurvivability Engineer at General Dynamics Landsystems
Michael HernandezMichael Hernandez
Area Manager at Jensen Landscape/ Monarch Landscape CompaniesArea Manager at Jensen Landscape/ Monarch Landscape Companies
Scott WilkinScott Wilkin
Property Management /Landscape Design at GrassRoots Landscape & Landscape DesignProperty Management /Landscape Design at GrassRoots Landscape & Landscape Design
Tessa NouchiTessa Nouchi
Part Time Customer Service Associate at Lowe’sPart Time Customer Service Associate at Lowe’s
Brandon SlavinBrandon Slavin
Hospital Corpsman at United States Navy, USNHospital Corpsman at United States Navy, USN