Juan Valerio
Staten Island,NY
Summary
Dynamic and results-oriented professional with a proven track record at Fulton Supply and Hardware, enhancing customer satisfaction through expert knowledge and efficient problem-solving. Excelled in teamwork and customer engagement, significantly contributing to inventory management and store organization. Skilled in multitasking and maintaining high service standards, ready to bring these strengths to a new challenge.
Hardworking and personable individual with strong interpersonal skills and positive attitude. Familiar with product knowledge and inventory management, quickly learning to operate sales systems and assist customers effectively. Committed to providing excellent customer service and helping customers find right hardware solutions.
Offering solid foundation in communication and problem-solving skills, eager to learn and develop in hardware sales environment. Brings ability to quickly grasp product information and sales techniques. Ready to use and develop customer service and sales skills in [Salesman] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Fulton Supply and Hardware
10.2023 - 01.2024
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
Crew Member
McDonald's
01.2021 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Eagle Academy of Staten Island For Young Men
Staten Island, NY06-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Customer engagement
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- Retail Management Certificate - Western Association of Food Chains (WAFC).
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
- Customer Service and Sales Certification - National Retail Federation (NRF).
- National Professional Certification in Sales - National Retail Federation (NRF).
Languages
English
Native or Bilingual
Timeline
Crew Member
Fulton Supply and Hardware
10.2023 - 01.2024
Crew Member
McDonald's
01.2021 - 05.2021
- Retail Management Certificate - Western Association of Food Chains (WAFC).
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
- Customer Service and Sales Certification - National Retail Federation (NRF).
- National Professional Certification in Sales - National Retail Federation (NRF).
High School Diploma -
Eagle Academy of Staten Island For Young Men
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