As of November 2023, I have been working as a Commercial Supervisor at DLP Services. My position requires me to train and supervise a team of forty employees who conduct custodial work. In addition to this, monitor the progress of projects as well as order necessary equipment and supplies for contracts. Prior to this, I gained fifteen years of experience as a Cable Maintenance Technician at Spectrum. I was responsible for maintaining and repairing cable systems to ensure uninterrupted service for customers. Furthermore, diagnosed and resolved issues related to cable infrastructure, performed routine maintenance, and adhere to safety protocols while working with electrical and data communication systems.
- Led teams to maintain efficiency and organize workflows.
- Resolved customer complaints and adapted policies to meet needs.
- Maintained clean, organized production areas to prevent hazards and delays.
- Monitored workflow to improve time management and productivity.
- Evaluated and coached employees to improve performance.
- Ensured compliance with company policies and objectives.
- Collaborated with staff to achieve targets.
- Mentored new employees on equipment use and safety; developed a training manual.
- Enforced company rules and regulations consistently.
- Conducted inspections for quality and compliance.
- Identified and addressed workplace safety hazards.
- Created effective work schedules to meet deadlines and ensure staffing.
- Enhanced customer satisfaction by resolving issues promptly.
- Provided ongoing training to improve team skills and performance.
- Conducted regular staff evaluations and implemented improvements.
- Optimized inventory management to reduce waste and maintain stock levels.
- Completed scheduled maintenance checklists and maintained records.
- Operated hand and power tools for repairs.
- Troubleshot and performed preventive maintenance on equipment.
- Used problem-solving skills to resolve issues with minimal supervision.
- Followed safety protocols to minimize accidents.
- Inspected and maintained equipment to ensure optimal condition.
- Responded quickly to service calls and completed repairs.
- Documented maintenance work in compliance with guidelines.
- Performed electrical and mechanical repairs to minimize downtime.
- Dismantled equipment to repair or replace defective components.
- Replaced worn or broken parts on machines and equipment.
- Utilized tools and test equipment to diagnose malfunctions.
- Conducted inspections to identify potential machinery issues.
- Rewired and replaced faulty electrical components.
- Reported issues to property manager for resolution.
- Tested and adjusted mechanical and electrical systems.
- Detected and repaired machinery faults using various testing methods.
- Diagnosed and repaired complex systems.
- Gathered parts and supplies to optimize work readiness.
- Followed work orders and specifications for equipment maintenance and repair.
- Gaff Lineman Certification (January 2018 - June 2023)
- OSHA Bucket Truck Certification (January 2008 - June 2023)
- Plant Pole Inspector Certification (January 2008 - June 2023)