Juan Vazquez
Portland ,OR
Summary
Dynamic sales associate with a proven track record at Old Navy, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and cash handling. Committed to fostering teamwork, cleaning and maintaining a welcoming store environment.
Overview
4
4
years of professional experience
Work History
Sale Associate
Old Navy
Gresham, OR
11.2021 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Reynold High School
1698 SW Cherry Park Rd, Troutdale, OR 97060Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Reliable transportation
- Stocking and receiving
- Client service
- Customer needs assessment
- Professional demeanor
- Cleaning techniques
Accomplishments
Being number one in the whole district of old navy by having the most applications of credit cards.
Languages
Spanish
Native or Bilingual
Timeline
Sale Associate
Old Navy
11.2021 - Current
Reynold High School