Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Juan Vera

Oswego,IL

Summary

Logical Operations Lead with natural gifts in performing quality controls and monitoring team productivity. Strong understanding and Committed to contributing toward the achievement of the company's operational and strategic objectives. Meticulous Operations Lead with a natural gift for maximizing efficiency and reducing costs. Seasoned with a 5-year background in the logistics field. Exceptional leadership and interpersonal traits to create a positive work atmosphere. Systematic Operations Lead with strengths in team supervision and training, forecasting and managing varied workloads. Fluency in English and Spanish. First-rate performance tracking and people management skills. Assiduous Operations Lead with 5 years of experience in the Logistics field. Committed to monitoring employee productivity and exceeding gross profit goals. Fortes include team building, systems implementation and cost reduction. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Knowledgeable operations manager with over 5 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes. Productive Operations Supervisor practiced in business and employee management. Bringing 5 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities. Dependable operations manager with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level operations manager position to help launch career while achieving company goals.

Overview

15
15
years of professional experience

Work History

Operations Lead

Vertical Cold Storage
Bolingbrook, IL
08.2023 - Current
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
  • Providing guidance and mentorship for junior staff members.
  • Built strong operational teams to meet process and production demands.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Maintained staff by recruiting, selecting and developing personal growth opportunities.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Executed and optimized operational responsibilities to promote seamless delivery of services.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.

Senior Assistant Manager

XPO Logistics
Milwaukee, WI
01.2023 - 07.2023
  • Provided leadership and direction to staff, setting clear expectations and monitoring performance.
  • Ensured compliance with company policies and procedures related to operations, safety, and customer service.
  • Developed effective strategies for increasing sales and profitability through product promotion initiatives.
  • Maintained accurate records of inventory levels, pricing structures, and purchase orders.
  • Conducted regular meetings with team members to review progress against goals and objectives.
  • Monitored employee attendance to ensure adherence to scheduling guidelines.
  • Implemented new technologies designed to streamline operational processes.
  • Analyzed financial data to identify cost-saving opportunities within the organization.
  • Coached team members on best practices for providing exceptional customer service.
  • Recruited, interviewed, hired, trained, supervised, evaluated job performance of employees.
  • Established systems for tracking inventory levels and ordering supplies as needed.
  • Advised management on potential risks associated with certain business decisions.
  • Performed administrative duties such as creating schedules and processing payroll information.
  • Evaluated existing products, services offerings to determine if they met customer needs, expectations.
  • Identified process improvements that could be implemented to enhance efficiency across all departments.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with service manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed business performance data and forecasted business results for upper management.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Operations Manager

Lineage Logistics - Cold
Chicago, IL
09.2009 - 01.2023
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Conducted employee observations and documented findings.
  • Collaborated with team leaders on quality audits.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Supported accident investigations and prepared related paperwork.
  • Created corrective actions based on adverse KPI trends.
  • Delegated work to staff, setting priorities and goals.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Education

GED -

New Vision High School
Chicago, IL
09-2005

Skills

  • Warehouse Management
  • Strong team building skills
  • Cost Reduction
  • Production Planning
  • Scheduling Coordination
  • Workforce Management
  • Order Fulfillment
  • People management proficiency
  • Safety Management
  • Asset Management
  • Procedure Implementation
  • Facility Management
  • Transportation Management
  • Understanding of customers' needs
  • Logistics Management
  • Operational Efficiency
  • Capacity Planning
  • Demand forecasting
  • Distribution Management

Accomplishments

  • X-factor 3 years straight.

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Operations Lead

Vertical Cold Storage
08.2023 - Current

Senior Assistant Manager

XPO Logistics
01.2023 - 07.2023

Operations Manager

Lineage Logistics - Cold
09.2009 - 01.2023

GED -

New Vision High School
Juan Vera