Juan Villagomez
Ambridge,PA
Summary
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
24
24
years of professional experience
Work History
Patrolman
Harmony Township Police
09.2015 - Current
- Responded to emergency calls and provided appropriate support.
- Backed up patrol officers during difficult stops.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored traffic violations, issuing citations as necessary.
- Assist officer on traffic stop with translation of Spanish speaking male and female.
Drug Task Force Officer
Beaver County
05.2019 - Current
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Patrol and identify key areas of possible drug activities.
- Work with Confidential Informants (CI) identify targets of drug activity.
Sales Representative
KCI/ Arjohuntleigh
02.2010 - 06.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Identified new business opportunities through cold calling, networking and marketing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Supervisor
KCI/ Arjohuntleigh
04.2003 - 02.2010
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and specifications.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Repair Technician
KCI/ Arjonhuntliegh
01.2000 - 04.2003
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for consumer products.
- Inspected and tested, repaired and refurbished products for proper operation.
- Repaired and maintained wide range of small and large appliances successfully.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
Patrolman
Borough Baden Police
11.2000 - 10.2014
- Responded to emergency calls and provided appropriate support.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Obtained information from arrested subjects to conduct debriefings.
- Monitored traffic violations, issuing citations as necessary.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Handled citation and traffic violation paperwork.
- Conducted searches of individuals, vehicles and premises.
Education
Associate of Applied Science - Criminal Justice
Community College of Beaver County
Monaca, PA1998
Skills
- Suspect Pursuance and Arrest
- Protecting People and Property
- Basic First Aid
- Traffic Citations Issuance
- Crime Deterrence
- Bilingual (Spanish)
- Data Master/ Intoximeter Certified Operator
- Act 120 Certified
- Criminal/ Drug Interdiction Techniques and Concealment Location
Timeline
Drug Task Force Officer
Beaver County
05.2019 - Current
Patrolman
Harmony Township Police
09.2015 - Current
Sales Representative
KCI/ Arjohuntleigh
02.2010 - 06.2015
Supervisor
KCI/ Arjohuntleigh
04.2003 - 02.2010
Patrolman
Borough Baden Police
11.2000 - 10.2014
Repair Technician
KCI/ Arjonhuntliegh
01.2000 - 04.2003
Associate of Applied Science - Criminal Justice
Community College of Beaver County