Racquel Hawkins
Modesto,California
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Taco Bell. Proven ability to enhance customer satisfaction through efficient service and accurate transactions. Skilled in team collaboration and maintaining organized workspaces, ensuring operational excellence in fast-paced environments. Committed to delivering exceptional service and optimizing processes.
Overview
2025
2025
years of professional experience
Work History
Cashier/Food Champian
Taco Bell
- Welcomed customers upon store entry and addressed their needs swiftly.
- Processed cash, check, and credit card payments accurately.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured front lane merchandise was consistently replenished.
- Facilitated customer returns and refunds.
- Ensured cash drawer accuracy by counting money at shift start and end.
- Managed diverse payment methods with precision, reducing discrepancies.
Door Dash Delivery Driver
DoorDash
06.2019 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Donation Attendant
TVI Inc
Modesto, CA
01.2018 - 06.2019
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Implemented inventory management techniques to optimize storage space utilization for incoming donations.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
Secretary
Stanilaus County Housing Authority
Modesto, CA
07.2015 - 05.2017
- Maintained confidentiality while managing sensitive personnel and financial records.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed and tracked daily records, memos and invoice files.
- Scheduled client appointments and made follow-up calls.
General Winery Worker
E&J Gallo Winery-Louis M. Martini Winery
Modesto
11.2008 - 09.2010
- Enhanced winery production by meticulously pruning and training grapevines.
- Performed routine equipment maintenance to ensure reliability and longevity of machinery used in the winery process.
- Continuously updated personal knowledge on industry trends and innovations to ensure the winery remained competitive in the marketplace.
- Maintained cleanliness and organization of winery facilities to ensure adherence to sanitation standards.
- Assisted in the bottling process for accurate packaging and labeling of finished wine products.
Education
High School Diploma - General Studies
Fread.C.Beyer High
Modesto, CA06.2007
Skills
- Customer service
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Door Dash Delivery Driver
DoorDash
06.2019 - 07.2024
Donation Attendant
TVI Inc
01.2018 - 06.2019
Secretary
Stanilaus County Housing Authority
07.2015 - 05.2017
General Winery Worker
E&J Gallo Winery-Louis M. Martini Winery
11.2008 - 09.2010
Cashier/Food Champian
Taco Bell
High School Diploma - General Studies
Fread.C.Beyer High