Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Villegas

Syracuse

Summary

Enthusiastic customer service professional with a solid background in law enforcement and a strong commitment to public safety and community engagement. Bilingual in Spanish, with proven skills in problem-solving, effective communication, and de-escalation techniques. Dedicated to providing exceptional service and fostering positive relationships with clients and colleagues.

Overview

8
8
years of professional experience

Work History

Deputy Sheriff

Durham County Sheriff's Office
02.2022 - 08.2024

- Serve the public with professionalism and integrity, ensuring a positive interaction with community members.

- Investigate complaints and address public concerns, demonstrating strong problem-solving abilities.

- Utilize effective communication skills to explain complex legal processes to citizens, enhancing their understanding and compliance.

- Manage traffic incidents, providing assistance and information to affected individuals to ensure their safety and satisfaction.

Plumbing Apprentice

JD Service Now
05.2021 - 01.2022

- Assisted in the installation of water and drainage systems, ensuring customer satisfaction through attention to detail.

- Shadowed skilled professionals to learn a variety of technical skills while developing strong customer service abilities.

- Responded promptly and courteously to customer inquiries regarding service calls, ensuring a positive experience.

Motor Transport Operator

United States Marine Corps
06.2017 - 05.2021

- Ensured the safety and security of personnel and cargo, demonstrating a commitment to client and team welfare.

- Conducted routine inspections and maintenance, showcasing reliability and attention to service quality.

- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.

- Facilitated the loading and unloading of cargo, effectively communicating with team members to ensure operational efficiency.

Footwear Associate

Dicks Sporting Goods Distribution Center
12.2016 - 04.2017

- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.

- Used proper sizing and fit guidelines to provide best experience for customers.

- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.

- Suggested additional purchases to customers and directed to store locations.

Education

No Degree - Criminal Justice

Onondaga Community College
Syracuse, NY

High School Diploma -

Corcoran High School
Syracuse, NY
07.2016

Skills

    - Bilingual (Spanish)

    - Excellent Communication Skills

    - Problem Solving and Conflict Resolution

    - Customer Relationship Management

    - Community Engagement

    - Adaptability in High-Pressure Situations

Timeline

Deputy Sheriff

Durham County Sheriff's Office
02.2022 - 08.2024

Plumbing Apprentice

JD Service Now
05.2021 - 01.2022

Motor Transport Operator

United States Marine Corps
06.2017 - 05.2021

Footwear Associate

Dicks Sporting Goods Distribution Center
12.2016 - 04.2017

No Degree - Criminal Justice

Onondaga Community College

High School Diploma -

Corcoran High School
David Villegas