Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Juan Villegas

East Palo Alto,California

Summary

Dynamic and dependable professional with a friendly demeanor, recognized for enhancing customer satisfaction at Natera. Proven problem-solver with strong organizational skills, adept at multitasking in fast-paced environments. Committed to teamwork and collaboration, consistently fostering positive relationships while ensuring efficient operations. Excels in maintaining high standards of service and safety.

Overview

8
8
years of professional experience

Work History

Team Runner

Natera
02.2023 - 05.2024
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.

Overnight Stocker

Whole Foods Market Inc
05.2021 - 01.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Maintained neat, organized stockroom free of hazards.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.

Grill Cook

Shake Shack
01.2018 - 02.2019
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Established and maintained productive staff relationships for positive working environments.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
  • Streamlined kitchen operations, reducing food waste through effective inventory management.
  • Enhanced dining experience by maintaining high standards of hygiene and cleanliness in grill area.
  • Optimized grill temperatures for different foods, enhancing taste and texture.
  • Fostered positive working environment, leading to increased staff retention.
  • Improved safety in kitchen by enforcing strict adherence to health and safety guidelines.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Restocked stations and supplies during slower periods between rushes.
  • Utilized problem-solving skills to address customer complaints.
  • Washed, peeled and seeded fruits and vegetables to prepare for consumption.
  • Adhered to strict food safety regulations and hygiene standards.

Stock/Cashier

Target
01.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

Highschool Diploma -

East Palo Alto Highschool
Menlo Park California
06.2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Multitasking Abilities

Accomplishments

Working for a big company that's popular with women's health. Learning about cancer and tumors labeling blood tubes. Lab work shipping/receiving totes of blood and tissue samples. Putting shipment numbers in the computer and keeping track of time received.

  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result by completing Task with accuracy and efficiency.

Affiliations

None

Timeline

Team Runner

Natera
02.2023 - 05.2024

Overnight Stocker

Whole Foods Market Inc
05.2021 - 01.2022

Grill Cook

Shake Shack
01.2018 - 02.2019

Stock/Cashier

Target
01.2016 - 02.2017

Highschool Diploma -

East Palo Alto Highschool

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Juan Villegas