Juan Weathersby
Brookhaven,MS
Summary
Accomplished Crew Trainer at McDonald's, excelling in customer service and employee training. Demonstrated leadership by mentoring team members, enhancing workplace safety, and ensuring high-quality service. Skilled in cash handling and safe food practices, significantly improving team performance and customer satisfaction. My objective is to increase knowledge and proficiency in the warehousing industry.
Overview
16
16
years of professional experience
Work History
Crew Trainer
McDonald's
06.2008 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Education
GED -
Colin Community College
Brookhaven, MS05.2008
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Active Listening
- Safe Food Handling
- Coaching and Mentoring
Timeline
Crew Trainer
McDonald's
06.2008 - Current
GED -
Colin Community College