Job Search Status
Open to workDesired start date: Immediately
Open To Work
Juan L. Zamora, Jr.
Mansfield,TX
Work Preference
Summary
Versatile professional with a dual background as a U.S. Army HR Seargent and Systems Engineer, offering deep experience in HR operations, personnel systems, and IT infrastructure. Skilled in ensuring HR data accuracy, system functionality, and compliance across diverse environments. Known for analytical problem-solving, stakeholder communication, and end-user support with a focus on optimizing HR technology solutions such as Paycom.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Junior Systems Engineer
AngMar Management Services
Mansfield, Texas
01.2025 - 07.2025
- Automated repetitive reporting tasks and data extraction using PowerShell, reducing manual workload and improving accuracy.
- Designed and delivered custom reports and dashboards in Paycom and Azure SQL to support HR and IT leadership decision-making.
- Administered Active Directory and Azure AD, including OU structures, group policies, and user permission configurations.
- Enhanced systems security by implementing role-based access control (RBAC), single sign-on (SSO), and multifactor authentication (MFA) policies.
- Diagnosed and resolved data discrepancies through targeted SQL queries, ensuring data integrity, and reliable analytics.
- Supported the IT Director in monitoring enterprise infrastructure performance and applying routine updates and patches.
HRIS Analyst (Paycom Focus)
AngMar Management Services
Mansfield, Texas
03.2023 - 12.2024
- Configured and maintained multiple Paycom modules, including onboarding and performance management.
- Automated workflows and reporting processes to enhance data accuracy and streamline HR operations.
- Managed backend configurations, user access controls, and ensured compliance with security policies.
- Built and delivered custom dashboards and reports for HR, Payroll, and executive leadership.
- Led Paycom upgrades and system integrations during organizational growth and M&A activities.
- Conducted regular data audits to maintain integrity and compliance with HR standards.
- Developed user documentation, training guides, and best practice materials for HRIS stakeholders.
Commercial Owner-Operator
Koda Trucking, LLC
Dallas, Texas
01.2018 - 03.2023
- Operated commercial motor vehicle on regional and long-haul routes for transporting general freight, refrigerated goods, and flatbed loads.
- Maintained active Class A CDL with Hazmat and Doubles trailer endorsements.
- Managed load booking, invoicing, tax reporting, maintenance scheduling, and DOT compliance.
- Ensured compliance with FMCSA, DOT, and carrier-specific safety regulations.
- Demonstrated effective time management and route planning to meet delivery deadlines.
- Performed maintenance and repairs to enhance vehicle readiness and minimize downtime.
- Cultivated long-term relationships with brokers and shippers through reliable service delivery.
Human Resources Sergeant
U.S. Army Active Duty
Dallas, TX
11.2007 - 06.2016
- Managed personnel records for over 800 - 1200 service members using IPPS-A, eMILPO, and iPERMS systems.
- Ensured accurate personnel accountability in high-tempo environments during deployments.
- Processed HR transactions such as leave, awards, pay adjustments, reassignments, and separations.
- Supported HR operations and administrative readiness across units during overseas missions.
- Collaborated with finance, medical, and logistics units to coordinate troop movements and entitlements.
- Maintained compliance with Army regulations, DoD policies, and data privacy standards.
- Served in stateside and deployed assignments, including 2 twelve-month deployments to Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom) .
Mission Support Specialist
U.S. Department of Homeland Security – ICE
San Antonio, Texas
2011 - 2013
- Provide comprehensive administrative and operational support to ICE law enforcement and management personnel, ensuring efficient execution of agency missions.
- Maintain, organize, and safeguard sensitive personnel records, case documentation, and internal communications in compliance with federal regulations.
- Coordinate travel authorizations, training logistics, timekeeping, and payroll processing for assigned personnel.
- Manage the procurement of supplies, equipment, and services; monitor inventory levels, and reconcile expenditures to support mission readiness.
- Input, track, and analyze data across ICE systems and databases to support investigations, reporting, and operational planning.
- Assist with budget formulation and financial tracking, including the preparation of funding requests and reconciliation of purchase card transactions.
- Support facility operations by overseeing access control, coordinating security clearances, and maintaining compliance with physical security protocols.
- Collaborate with law enforcement teams to plan and coordinate field operations, offering logistical and administrative support as needed.
- Serve as a liaison between field officers, internal departments, and external stakeholders to streamline communication and operational effectiveness.
Technical Project Manager
Time Warner Cable Inc.
Dallas, Texas
2004 - 2009
- Assessed and resolved complex issues with digital home phone orders, implementing end-to-end solutions that reduced repeat order errors by 35%, contributing to customer base growth to 4 million by the end of 2009.
- Investigated, corrected, and escalated 50–70 orders per day, achieving 98% on-time order completion, minimizing service disruptions, and improving customer satisfaction.
- Created and submitted daily progress reports to corporate leadership, vendors, and cross-functional teams; briefed stakeholders, and helped implement strategy changes that improved order processing efficiency by 22%.
- Served as a Subject Matter Expert (SME) for Digital Home Phone Provisioning, supporting team training, and driving process standardization initiatives, increasing provisioning accuracy by 30%.
- Partnered with Divisional Project Managers and the Global National Operations Center to streamline communication and incident resolution, reducing the average escalation response time by 40%.
- Managed technical and dispatch escalations, maintaining a 92% resolution rate within SLA timeframes.
- Conducted recurring telephony audits, including data extraction, analysis, and reporting, ensuring 100% audit readiness during multiple compliance reviews.
Education
Bachelor of Science - Design And Technical Graphics
The Art Institute of Houston
TX06-2017
Skills
- Paycom systems integration
- Data management and reporting
- PowerShell scripting
- Active Directory administration
- Azure SQL optimization
- Systems security implementation
- HR process integration
- Compliance auditing
- Problem solving skills
- Attention to detail
- Time management abilities
- Effective communication skills
- Analytical thinking
Timeline
Junior Systems Engineer
AngMar Management Services
01.2025 - 07.2025
HRIS Analyst (Paycom Focus)
AngMar Management Services
03.2023 - 12.2024
Commercial Owner-Operator
Koda Trucking, LLC
01.2018 - 03.2023
Human Resources Sergeant
U.S. Army Active Duty
11.2007 - 06.2016
Mission Support Specialist
U.S. Department of Homeland Security – ICE
2011 - 2013
Technical Project Manager
Time Warner Cable Inc.
2004 - 2009
Bachelor of Science - Design And Technical Graphics
The Art Institute of Houston
Certification
- 42A Human Resources Specialist Course
- Advanced Leader Course (ALC)
- Associate Professional in Human Resources (aPHR)
References
- Erica Gonzalez, Director of Human Resources, Quiltcraft, (432) 530-6746
- Heath Beaty, Chief Financial Officer, AngMar, (817) 648-2643
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