Juan Zermeno

Folsom,CA

Summary

Principal-level program leader with 25+ years of experience delivering complex, large-scale initiatives in regulated environments. Proven track record managing multimillion- to billion-dollar programs, driving cost optimization, and leading cross-functional teams across matrixed organizations. Expertise in financial management, program governance, regulatory alignment, problem-solving, and executive stakeholder engagement.

Overview

years of professional experience

Work History

Career Note

N/A

Folsom, CA

01.2023 - 01.2025

Focused on professional development, Pcertifications, and targeted program engagements, including work with CalPERS.
Now pursuing a principal-level leadership role.

Lead Program Manager

AT&T

Sacramento, CA

01.2017 - 01.2023

Directed large-scale, federally regulated programs serving 1M+ customers while safeguarding $588M in annual funding.
Led end-to-end program execution including budgeting, forecasting, performance metrics, and regulatory compliance
Presented program strategy and financial plans to executives to influence funding and policy decisions
Championed enterprise cost optimization initiative, delivering $67.5M in savings over four years through vendor rationalization and operational redesign
Led cross-functional teams across engineering, operations, finance, legal, marketing, and regulatory in a matrixed environment
Spearheaded launch of Affordable Connectivity Program (ACP), scaling to 1M+ subscribers through compliant program design and automation
Increased program participation 40% YoY through data-driven strategy and execution
Partnered with regulatory and compliance teams to support audits, filings, and reporting requirements
Developed strategic project plans aligning with organizational goals and stakeholder expectations.

Sr. Program Manager

AT&T

Sacramento & San Ramon, CA

01.2001 - 01.2016

Managed strategic programs and a $1B portfolio across regulated telecommunications services.
Directed portfolio planning, forecasting, and performance optimization aligned with business objectives
Managed vendor and partner relationships to ensure execution across multiple programs
Developed business cases and strategic recommendations using financial modeling and market analysis
Led broadband expansion initiatives driving customer growth and adoption
Delivered $16.7M annual revenue through execution of a high-impact collections program
Led cross-functional teams to deliver complex projects on time and within budget.
Developed and implemented strategic program plans to enhance operational efficiency.

Education

B.S. - Civil Engineering

Stanford University

Stanford, CA

Skills

Program Leadership: Enterprise programs Portfolio management Cross-functional leadership Program governance KPI development
Financial Management: Budgeting & forecasting Cost optimization Variance analysis Capital & expense oversight
Regulatory & Stakeholder: Regulatory compliance Audit support Executive communication Vendor management

Strategy & Execution: Data-driven decision-making Risk management Process improvement Business case development
Skills: Teamwork and collaboration Attention to detail Organization and time management
Soft Skills: Friendly, positive attitude Flexible and adaptable

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Timeline

Career Note

N/A

01.2023 - 01.2025

Lead Program Manager

AT&T

01.2017 - 01.2023

Sr. Program Manager

AT&T

01.2001 - 01.2016

B.S. - Civil Engineering

Stanford University