Juana Arce
Hollywood,FL
Summary
Dedicated Housekeeper with a proven track record at Encompass, showcasing exceptional teamwork and deep cleaning expertise. Achieved a significant improvement in room sanitation standards, exceeding expectations through meticulous attention to detail and outstanding customer service. Expert in managing time efficiently, ensuring all areas are spotless and welcoming.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Housekeeper
Encompass
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
East Florida Paint Corp.
06.2021 - Current
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Engaged positively with residents while cleaning apartments and common areas.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Housekeeping Room Attendant
May-Dee Hotel
01.2021 - 06.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Skills
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Cleaning bathrooms
- Bed making proficiency
- Kitchen cleaning
- Customer service-focused
- Residential cleaning
- Deep cleaning expertise
- Interior and exterior cleaning
- Restroom detailing
- Ordering cleaning supplies
- Cleaning and organizing
- Detail-oriented
- Sanitization techniques
- Turndown service
- Commercial and residential cleaning
- Hardworking
- Dusting
- Focused and detail-oriented
- Time management
- Professional and courteous
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Housekeeper
Encompass
07.2023 - Current
Housekeeper
East Florida Paint Corp.
06.2021 - Current
Housekeeping Room Attendant
May-Dee Hotel
01.2021 - 06.2021
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