JUANA BARROW
Summary
Dynamic and results-driven professional with a proven track record of supporting executive leadership to enhance organizational efficiency. Recognized for exceptional attention to detail and a performance-oriented mindset, adept at managing complex schedules, coordinating high-profile meetings, and handling confidential information with discretion. A strong advocate for team collaboration, consistently achieving results in fast-paced environments while demonstrating adaptability and reliability. Equipped with excellent organizational and communication skills, ready to navigate changing needs and contribute to the success of the organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Zepf Center
06.2021 - Current
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for management team.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Contributed to strategic planning by providing administrative support during Board of Directors meetings.
- Increased Board of Directors meeting effectiveness with detailed preparation of agendas, materials, and minutes.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Event Coordinator for annual Charity Golf Outing raising over $110,000 over the last 4 years.
Real Estate Agent
Loss Realty Group
03.2017 - Current
- Recipient of the Top Producer Quarterly Award in 2018 and 2019; over 1.7 million dollars sold.
- Guide clients from beginning to end of home buying process.
- Communicate with clients to understand property needs and preferences.
- Maintain connections with clients to encourage repeat business and referrals assuring quality customer service.
Purchasing Specialist
Zepf Center
10.2020 - 06.2021
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
- Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
- Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
- Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
Call Center Representative
Zepf Center
12.2019 - 10.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Utilized Electronic Health Records system to schedule clients within the parameters of services needed and eligible
Administrator
MJ-6 LLC
05.2008 - 12.2015
- Facility Security Officer worked with the Office of Personnel Management and Defense Security Services to ensure all employees were compliant for their Personnel Security Investigations requirements each year.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Education
Real Estate License -
State of Ohio Real Estate Licensing Board
Ohio01.2017
No Degree - American History
North Georgia College And State University
Dahlonega, GA01.1996
Skills
- Executive support
- Meeting planning
- Meticulous attention to detail
- Information confidentiality
- Schedule & calendar planning
- Conference planning
- Professional and mature
- Advanced MS office suite
- Articulate and well-spoken
- Honest and dependable
- Superb time management skills
- Microsoft Office proficient
Certification
Ohio Notary
Timeline
Executive Assistant to the Chief Executive Officer
Zepf Center
06.2021 - Current
Purchasing Specialist
Zepf Center
10.2020 - 06.2021
Call Center Representative
Zepf Center
12.2019 - 10.2020
Real Estate Agent
Loss Realty Group
03.2017 - Current
Administrator
MJ-6 LLC
05.2008 - 12.2015
Real Estate License -
State of Ohio Real Estate Licensing Board
No Degree - American History
North Georgia College And State University
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