Juana Chaires
HR MANAGER
Richmond,TX
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Human Resources Manager
Metro Hospitality Partners, LLC
04.2021 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
FC Associate L1- Accomodations LEAD
Amazon
04.2021 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, and other heavy equipment to transport merchandise throughout facility.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
- Selected packing materials based on size, quantity and fragility of package contents.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Supervised and trained new staff in performing census.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
Manager
Yazd, Corp
09.2010 - Current
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Established key relationships with potential leasers and renters.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Explained terms of lease and amounts to be paid to tenants.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Education
Certificate - Accounting
Houston Community College
Houston, TX2024
High School Diploma -
South Houston High School
South Houston, TX05.2000
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Recruitment and hiring
Talent Acquisition
Employee Onboarding
Staff Management
Employee Retention
Recordkeeping
Recruitment and selection
New Employee Orientation
Online position posting
Conflict Resolution
Onboarding, Training, and Development
Hiring and Onboarding
Relationship Building
Employee Recognition Programs
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 200 staff members.
Timeline
Human Resources Manager
Metro Hospitality Partners, LLC
04.2021 - Current
FC Associate L1- Accomodations LEAD
Amazon
04.2021 - Current
Manager
Yazd, Corp
09.2010 - Current
Certificate - Accounting
Houston Community College
High School Diploma -
South Houston High School
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