Juan A. Garcia Paniagua
Los Angeles,CA
Summary
Proficient in high-pressure environments, consistently achieving customer satisfaction through effective problem-solving and collaboration. Results-driven with a strong background in customer service and custodial tasks. Recognized for exceptional communication and organizational skills, ensuring efficient task completion while upholding high quality standards.
Overview
14
14
years of professional experience
Work History
Baggage Delivery
All Day Courier
Inglewood, USA
11.2021 - Current
- Resolved service requests by individually troubleshooting and addressing user issues.
- Researched and maintained IT project and service documentation to assist future problem resolution.
Property Custodian
Anza Management
Hawthorne, California
02.2025 - 03.2026
- Executed landscaping and litter removal to uphold grounds maintenance standards.
- Performed routine deep cleaning of high-traffic areas to enhance interior appeal.
- Operated industrial cleaning equipment to efficiently complete custodial tasks.
- Wet and spot mopped floors and surfaces in public corridors for cleanliness.
- Maintained janitorial equipment, conducting minor repairs to prolong equipment life.
- Notified building managers regarding necessary repairs to ensure public safety.
- Handled hazardous chemicals safely, adhering to labeling protocols to prevent injuries.
- Monitored supply levels, requesting replacements to facilitate daily cleaning activities.
Pharmacy Clerk
Towers Pharmacy
La Palma, USA
05.2021 - 10.2021
- Customer Service, assisted customers with medication orders utilizing company software.
Baggage Delivery
Direct Courier Services
Inglewood, USA
08.2017 - 03.2021
- Dispatch drivers, handled lost luggage pickups at LAX, and managed customer interactions.
Technician
L & R Services
Bell Gardens, USA
01.2015 - 02.2017
- Customer Service, repaired and diagnosed smartphones, tablets, laptops, and desktops.
Shift Lead
Diamond Staffing Co.
Wilmington, USA
04.2012 - 01.2013
- Managed pallet distribution, ensuring timely and accurate loading of cargo trailers.
Education
COMPUTER REPAIR COURSE - Information Technology
Wisdom And Understanding School
Los Angeles, CA04-2011
HIGH SCHOOL DIPLOMA -
Santee Educational Complex
Los Angeles, CA06-2009
Skills
- Microsoft Office proficiency
- Customer service excellence
- Calmness under pressure
- Proficient in tools
- DIY assembly skills
- Active listening
- Instruction adherence
- Problem solving
- Communication skills
- Organizational abilities
- Equipment operation
- Work order management
- Equipment cleaning expertise
- Floor maintenance and cleaning
- Window washing techniques
- Janitorial procedures knowledge
- Basic plumbing skills
- Trash disposal strategies
- Leaf blowing techniques
- Furniture relocation skills
- Yard maintenance expertise
- Attention to detail
- Hazardous materials handling
- Work prioritization strategies
- Basic repair skills
- Safe chemical disposal practices
- Chemical handling expertise
- Health and safety compliance knowledge
Volunteer Experience
Church Leadership Member, C.E.F.A.V.
Timeline
Property Custodian
Anza Management
02.2025 - 03.2026
Baggage Delivery
All Day Courier
11.2021 - Current
Pharmacy Clerk
Towers Pharmacy
05.2021 - 10.2021
Baggage Delivery
Direct Courier Services
08.2017 - 03.2021
Technician
L & R Services
01.2015 - 02.2017
Shift Lead
Diamond Staffing Co.
04.2012 - 01.2013
COMPUTER REPAIR COURSE - Information Technology
Wisdom And Understanding School
HIGH SCHOOL DIPLOMA -
Santee Educational Complex