Juana Lopez
Stockton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Health Care Assistant
Stockton Unified School District
12.2021 - Current
- Established and maintained confidentiality in performing job duties
- Conduct procedural and administrative studies and recommend logical solutions
- Maintained detailed and accurate records and case notes for auditing and control purposes
- Developed and maintain cooperative working relationships with those contacted in course of work
- Writing summaries, reports and other correspondence regarding community outreach efforts.
- Processed tremendous amount of paperwork while adhering to set deadlines
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintaining student records in compliance with state and county regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintaining student and staff confidentiality by keeping patient records information secure and safe.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Building relationships and open communication with parents/families.
Student Data Technician/COVID-19 Contact Tracer
Stockton Unified School District
10.2021 - 01.2022
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Lent daily assessment of health screen and symptom data.
- Performed record keeping by logging client information within secure contact-tracing software.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Conducted research, gathered information from multiple sources and presented results.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Sales Representative
Hollister CO
10.2018 - 10.2019
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Trained and mentored new sales representatives.
- Executes excellent sales floor merchandising and selling.
- Resolved concerns with products or services to help with retention and drive sales.
- Managed customer accounts to secure customer satisfaction and repeat business
Personal Assistant
McKeever Real Estate
10.2018 - 07.2019
- Balanced and submitted financial reports for review and approval.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Oversaw personal and professional calendars and coordinated appointments for future events
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Manager
Waltz Footwear Inc
05.2006 - 10.2017
- Prepared and conduct employee orientation
- Cross-trained existing employees to maximize team agility and performance.
- Gathered financial information, prepared documents and closed books.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Conducted monthly inventories of raw materials and components on work floor.
- Approved regular payroll submissions for employees.
- Recorded inventory sales into organization's weekly income report.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Science - Human Resources Management
Humphreys University
Stockton, CA09.2022
Associate of Arts - Business Administration
Humphreys University
Stockton, CA06.2019
High School Diploma - General Education
Franklin High School
Stockton, CA06.2008
Skills
- Positive personnel interaction and people skills
- Understand and interpret complex Federal and State rules, regulations, and guidelines
- Problem analysis and report writing techniques; data organization and presentation
- Maintain complex fiscal records
- Analyze problems; organize data, and present information
- Maintains strong interpersonal and organizational skills
- Deals effectively with a variety of personalities and situations
- Knowledge of organization, procedures and operating details of the District
- Knowledge of resources within the District and in the community available to parents, teachers and students including State and Federal resources and community agencies and their role and ability to provide services not available in the District
- Compose correspondence independently; communicate effectively, orally and in writing
- Audit Preparation
- Provide technical guidance to others
- First Aid/CPR Instructor Certified
- Fluent in Spanish
Timeline
Health Care Assistant
Stockton Unified School District
12.2021 - Current
Student Data Technician/COVID-19 Contact Tracer
Stockton Unified School District
10.2021 - 01.2022
Sales Representative
Hollister CO
10.2018 - 10.2019
Personal Assistant
McKeever Real Estate
10.2018 - 07.2019
Manager
Waltz Footwear Inc
05.2006 - 10.2017
Bachelor of Science - Human Resources Management
Humphreys University
Associate of Arts - Business Administration
Humphreys University
High School Diploma - General Education
Franklin High School
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