Juana Mateo
HOBE SOUND,FL
Summary
Dedicated and accomplished CNA with 15+ years of experience in diverse healthcare settings including, assisted, long-term care facilities, hospital and private homecare setting. Specializing in geriatric patients, notably patients with Dementia. Experience in handling multiple cases with proficiency. Highly motivated to take on new challenges, strong work ethic, adaptability with excellent time-management skills. Quality care and committed to maintain safety, comfort and satisfaction to every patient and their families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA- Private Caregiver
Wilmerding
HOBE SOUND, FL
04.2025 - Current
- Aid patient with daily care; shaving, bathing, oral hygiene, dressing, clip finger and toenails; overall hygiene and wellness.
- Communicate with the patient and family about care plans to maintain wellness and quality care
- Maintain a clean and safe environment for patient.
- Assist with meal planning to meet nutrition; meal preparations.
- Monitor food intake and output.
- Assist with ambulation or transfers; assist with a range of motion exercises and other rehabilitative activities, as advised.
- Help client and family adjust to new lifestyles during periods of recovery or change.
- Administered medications.
- Launder clothing and bedding.
- Respect patients privacy and confidentiality during care.
- Transport patient to medical, dental, and personal care appointments.
- Help coordinate appointments to maintain schedule.
- Monitored vital signs, and communicated changes to medical professionals, as necessary.
- Ran errands; pick up prescriptions, groceries, dry cleaners, car cleaned,
- Flexibility in schedule.
- Available to work night shifts and holidays.
- Traveled 5mths for 4 summers with family.
- Laundered any guest bedding
- Use a personal car when the patient's car isn't available.
CNA
Wyngate Senior Living Community- Jeanette Branham
Circleville, OH
01.2018 - 01.2022
- Shift Leader during COVID.
- Assisted patients with daily living activities and personal hygiene routines.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained a clean and safe environment for patients and staff.
- Supported residents in mobility, ensuring comfort and safety during transfers.
- Communicated effectively with patients, families, and healthcare team members.
- Followed infection control protocols to prevent the spread of illnesses.
- Participated in team meetings to discuss patient care plans and strategies.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Assisted residents in preparing for activities and social programs.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Patient Registrar
Ohio health Berger Hospital
Circleville, Ohio
10.2020 - 05.2021
- Registered patients upon arrival using electronic health record system.
- Collected and verified patient demographic information for accuracy.
- Assisted patients in completing insurance forms and financial agreements.
- Responded to patient inquiries about registration processes and services.
- Maintained confidentiality of patient information in compliance with regulations.
- Entered accurate diagnosis codes into the computer system for billing purposes.
- Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
- Processed payments from patients according to established policies and procedures.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Trained new employees on proper use of registration systems and processes.
- Prepared patients for departure by coordinating discharge plans and paperwork.
Education
Associate of Science - Nursing
Ohio University
Chillicothe, OH08-2022
Associate of Arts - Pre Nursing
Ohio Christian University
Circleville, OH05-2019
Skills
- Patient care
- Medication administration
- Vital sign monitoring
- Lifting and transferring
- Meal preparation/ Feeding assistance
- Appointment coordination
- Documentation accuracy
- Time management
- Problem solving
- Emotional support
- Safety awareness
- Emergency response
- HIPAA compliance
- Wound care
- Collecting specimens
- Patient advocacy
- Calm and level-headed under duress
- Geriatric; Dementia care
- Flexibility and adaptability
- Compassion and empathy
- Cultural sensitivity
- Multitasking and organization
- General housekeeping
- Valid Florida driver's license
Certification
CNA License 2013- current
Rates:
$40- 45; Dependent on patients needs.
$2/hour pay increase yearly
$5/hour pay increase yearly when patients health has declined- increases in physical, emotional and technical demands from patient.
Overnights:
$300
**if Patient is fully dependent during nights: Hourly pay of daytime rate would be applied
Holidays/ Weekends: Same rate as weekday rates.
If using personal car: maintenance fee-$500/yearly
Timeline
CNA- Private Caregiver
Wilmerding
04.2025 - Current
Patient Registrar
Ohio health Berger Hospital
10.2020 - 05.2021
CNA
Wyngate Senior Living Community- Jeanette Branham
01.2018 - 01.2022
Associate of Science - Nursing
Ohio University
Associate of Arts - Pre Nursing
Ohio Christian University