Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Juana Monge

Los Angeles,Cal

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

21
21
years of professional experience

Work History

Medical Assistant/Office Manager

Dr. Angela Adelman
03.2015 - 08.2022
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Measured patient pulse oximetry.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Verified patient insurance coverage and collected required co-payments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Measured patient spirometry.
  • Prepared lab specimens for diagnostic evaluation.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Documented vital signs and health history for patients in clinic.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed EKGs and other tests based on patient presentation in office.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Medical Assistant

Lakeview Medical Center
02.2008 - 08.2013
  • Assisted in the examination and treatment of patients
  • Executed daily operations of opening clinic and making sure everything was in order prior to doctor's arrival
  • Prepared treatment rooms for examination of patients
  • Draped patients with covering and positioned instruments and equipment
  • Handed instruments and materials to doctor as directed
  • Cleaned and sterilized instruments
  • Inventoried and ordered medical supplies and materials
  • Gave injections and treatments and performed routine laboratory tests
  • Scheduled appointments
  • Strong ability to communicate effectively and clearly (both written and oral
  • Remarkable ability to interact effectively with other employees in all levels of the organization as well as with the general public
  • Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts
  • Schedule appointments, keep X-ray and other medical records and complete insurance forms munication)
  • Performed pregnancy tests and drug test.

Laboratory Assistant/Phlebotomist

Western Health Sciences
07.2006 - 02.2008
  • Performed routine tests in medical laboratory to provide data for use in the diagnosis and treatment of disease
  • Performed routine laboratory tasks related to the processing of whole blood and blood components
  • Centrifuged whole blood in order to produce various components including packed red cells, platelet concentrate, washed red cells and plasma
  • Confirmed that sedimentation occurred, that color was normal and that containers were in satisfactory condition
  • Cleaned and maintained laboratory equipment, supplies and laboratory
  • Performed related clerical duties including updating statistical records, labeling tubes and scheduling processing runs
  • Faxed and called doctor's offices with test results
  • Processed all specimens coming into laboratory and entered all information into computer to order all test
  • Worked in client services taking all calls from doctors offices and patients
  • Processed all send-outs.

Medical Assistant/Phlebotomist

City Of Angels Medical Center
04.2003 - 07.2006
  • Provided prescribed medical treatment and personal care services to the ill, injured, convalescent and handicapped persons
  • Observed patients and reported adverse reactions to medication or treatment to medical personnel
  • Administered specified medication
  • Collected samples, such as urine, blood and sputum from patients for testing
  • Performed routine laboratory tests on samples
  • Sterilized equipment and supplies using germicides, sterilizer and autoclave
  • Responded to written and telephone requests for blood testing
  • Inventoried and requisitioned supplies
  • Take interview of patients, measure vital signs including pulse rate, blood pressure, temperature, weight, height and keep it as a record on patient's charts Responsible for preparing treatment rooms to examine patient
  • Performed pregnancy tests and drug test
  • Recorded and maintained office and patient records into computer
  • Responsible for giving injections and performing routine laboratory tests
  • Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients
  • Drew blood from finger, or veins to obtain blood samples.

CNA

Country Care Medical Center
08.2001 - 03.2003
  • Performed duties in care of patients in nursing home under direction of nursing and medical staff
  • Answered signal lights, bells and intercom system to determine patients' needs
  • Bathed, dressed and undressed patients
  • Served and collected food trays and fed patients requiring help
  • Transported patients, using wheelchair and wheeled cart and assisted patients to walk
  • Draped patients for examinations and treatments remaining with patients
  • Turned and repositioned bedfast patients to prevent bedsores
  • Changed bed linens, ran errands, directed visitors and answered telephone
  • Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed
  • Cleaned, sterilized, stored, prepared and issued dressing packs, treatment trays and other supplies.

Education

High School Diploma -

Templeton High School
Templeton, CA
06.1997

American Career College
Los Angeles, CA
09.2004

Skills

  • Payment Collection
  • HIPAA Compliance
  • Patient Flow Management
  • Procedure Assistance
  • Data Entry
  • Medical Terminology
  • Phlebotomy
  • Medical Office Administration
  • Conversant in spanish / english
  • Lab Equipment Calibration
  • Electronic Health Records
  • Patient Management
  • Simple Dressings
  • Specimens Collection and Processing
  • Laboratory Maintenance
  • Prioritizing Stat Orders
  • CPR
  • Medical Procedures
  • Inventory and Supply Management
  • Clinical Documentation
  • Reliable Team Player
  • Coordinating Drug Refills
  • Vitals Collection and Documentation
  • Specimens collection and processing
  • Certified in CPR/AED
  • Immunization Administration
  • Phlebotomy Techniques
  • Sterile technique
  • Inventory Management

References

Available upon request

Timeline

Medical Assistant/Office Manager

Dr. Angela Adelman
03.2015 - 08.2022

Medical Assistant

Lakeview Medical Center
02.2008 - 08.2013

Laboratory Assistant/Phlebotomist

Western Health Sciences
07.2006 - 02.2008

Medical Assistant/Phlebotomist

City Of Angels Medical Center
04.2003 - 07.2006

CNA

Country Care Medical Center
08.2001 - 03.2003

High School Diploma -

Templeton High School

American Career College

Similar Profiles

CREATE PROFILE
Juana Monge