Juana Padilla
Rancho Cordova,CA
Overview
10
10
years of professional experience
Work History
CEO
Padilla Marketing Group
04.2023 - Current
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility.
Sales Marketing Executive
R&M Marketing Group
09.2022 - 04.2023
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Suggested innovative ideas to increase sales and improve customer experience
- Evaluated market data to develop and create business strategies and marketing plans
Sales Marketing Executive
Campbell Marketing Group
08.2021 - 09.2022
- Conducted market research to identify new opportunities and target markets.
- Continually maintained and improved company's reputation and positive image in markets served.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Assistant
Coast Inc
10.2020 - 05.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Engaged in friendly conversation with customer to better uncover individual needs.
Administrative Manager
Consumer Financial Services
06.2016 - 09.2020
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Monitored office supplies to order and replenish stock when necessary.
- Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
- Used [Software] to track expense claims and prepare expense reports for management.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans for commercial and consumer clients.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
Store Manager
Bolton's
04.2015 - 05.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Store Manager
Payhalf
08.2013 - 04.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
American InterContinental University
Schaumburg, ILHigh School Diploma -
Prosser Career Academy
Chicago, IL05.2014
Skills
- Business Administration
- Business Development
- Strategic Partnership
- Account Management
- Financial Management
- Relationship Management
- Sales and Marketing
Languages
Spanish
Native or Bilingual
Timeline
CEO
Padilla Marketing Group
04.2023 - Current
Sales Marketing Executive
R&M Marketing Group
09.2022 - 04.2023
Sales Marketing Executive
Campbell Marketing Group
08.2021 - 09.2022
Sales Assistant
Coast Inc
10.2020 - 05.2021
Administrative Manager
Consumer Financial Services
06.2016 - 09.2020
Store Manager
Bolton's
04.2015 - 05.2016
Store Manager
Payhalf
08.2013 - 04.2015
American InterContinental University
High School Diploma -
Prosser Career Academy
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