Juana Palacios
Lexington,TX
Summary
Upbeat professional dedicated to providing fun, safe, and engaging activities to program participants. Leverages talents in communication and leadership to build rapport and lead by example. Exhibits excellent time management skills with an aptitude for managing complex activity schedules.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tech II
Medxcel Facilities Management
Jacksonville, FL
08.2023 - 10.2024
- Performed routine lawn maintenance including mowing, planting, edging, and spraying chemical treatments
- Trains new employees on safety protocols, and general maintenance
- Oversees team members ensuring task projects get done in a timely manner
- Maintains assigned equipment, and assists maintenance staff on any due work orders
Lead Forman
RLC
St. Johns, FL
11.2022 - 11.2023
- Prepared proper tools upon startup each morning for the properties assigned that day
- Performed general maintenance, and repairs on equipment
- Delegated task to employees
- Train new employees on safety protocols, and basic maintenance
- Ensuring all task get done in a timely manner, and all clients are happy
Freight Handler
Walmart
Pageland, SC
10.2021 - 06.2022
- Working indoors for an extended period of time in various temperatures
- Picking, handling, loading and transporting various supplies using an electric ride on a pallet jack and an electronic voice control device
- Carefully transporting the pick items from shelf to loading docks
- Checking for damage and verifying the quantity and quality of the orders
Armed Security Officer
IP Corporate Security
Orange Beach, AL
08.2019 - 02.2021
- Secures premises and personnel by patrolling property
- Responding to emergencies, threats, and other incidents as necessary
- Monitoring surveillance equipment
- Rounding areas consistently
- Inspecting buildings, equipment, and access points, permitting entry if needed
- Note taking and reporting
- Obtain help by sounding alarms or using necessary security equipment
- Coordinating with clients and law enforcement when needed
Security Officer
GSG Allied Universal Security
Pensacola, FL
03.2019 - 01.2021
- Secures premises and personnel by patrolling property
- Checking for proper entry ID at entry points
- Monitoring surveillance equipment, inspecting buildings, equipment, and access points
- Responding to any and all suspicious activities
- Note taking on the situation, reporting situation
- Coordinating with clients and law enforcement when needed
Crew Lead/Gardener
Brightview Landscapes, LLC
Pensacola, FL
04.2016 - 01.2019
- Overseeing day-to-day site operations
- Delegating workload to crew leaders
- Maintaining a schedule and route ensuring tasks get done in a timely manner
- Creating efficient waste to perform tasks
- Providing feedback on crew members to the production manager
- Logging equipment use
Groomer/Kennel Tech.
Susie’s Pet Styling
Pensacola, FL
09.2015 - 09.2016
- Appointment scheduling
- Counseling owners on the proper care and hygiene for their pet
- Bathing, trimming, clipping nails, and cleaning ears
- Styling dogs according to their brief standards or owner preferences
Dog Groomer
PetSmart
Columbia, SC
08.2013 - 08.2015
- Checked in clients, discussing styles and pricing options for their pet
- Bathing, trimming, clipping nails
- Appointment scheduling
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
Education
High School Diploma -
Columbia, S.CSkills
- Peoples person
- Time management
- Customer service
- Project management
- De-escalation
- On boarding
- Communication
- Computer literacy
- Compliance
- Attention to detail
- Organization
- Leadership
- Delegating
- Written and oral communication
- Active listening
- Flexibility
- Professionalism
- Groundskeeping
- Equipment safety
- Reliability
- Equipment Operation
- Repairs and maintenance
- Pressure Washing
- Painting techniques
- Controls management
Certification
- State of Florida- Security Officer License, 09/01/19, 07/01/21
- State of Alabama- Security Officer License, 09/01/19, 07/01/21
- Dog Grooming License, 03/01/13, current
- First Aid Certification, 07/01/21, current
- Food Services Assessment- Back of House, Proficient, 06/01/21, current
- Microsoft Office/Excel, proficient
- Sit down forklift certification, 01/01/24, current
- GI-BMP, 88%, 01/01/24, current
Timeline
Tech II
Medxcel Facilities Management
08.2023 - 10.2024
Lead Forman
RLC
11.2022 - 11.2023
Freight Handler
Walmart
10.2021 - 06.2022
Armed Security Officer
IP Corporate Security
08.2019 - 02.2021
Security Officer
GSG Allied Universal Security
03.2019 - 01.2021
Crew Lead/Gardener
Brightview Landscapes, LLC
04.2016 - 01.2019
Groomer/Kennel Tech.
Susie’s Pet Styling
09.2015 - 09.2016
Dog Groomer
PetSmart
08.2013 - 08.2015