Juana Ribeiro
Cortlandt Manor,NY
Summary
Conscientious Healthcare professional offering over 15 of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented and knowledgeable Orthopedic Medical Assistant at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Bilingual- Fluent speaking English and Spanish.
Skilled in rooming patients, preparing exam rooms, obtaining vital signs, assisting with in-office procedures, cleaning, sanitizing and sterilizing equipment, updating patient medical records , scheduling appointments, etc.
Proficients in E-clinicalworks, Microsoft Office Suite, Teams, Genesys Cloud phone system and Google applications, NextGen, Epic.
Enjoys working in teams and alone, as patient care requires.
Manage difficult or stressful situations easily.
Hard worker who is not afraid of learning new things and gaining additional responsibilities
Overview
22
22
years of professional experience
1
1
Certification
Work History
Orthopedic Medical Assistant
Optum/Caremount Orthopedics
10.2023 - Current
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared patients for X-rays, suture removal and dressing changes.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Conducted preliminary evaluations, including measuring weight, height and documented results with accuracy.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained detailed records of test results by entering data and patient information into computer.
- Implemented care and efficiency improvements to support and enhance office operations.
- Report significant information and changes in patient condition to nurse supervisor.
- Prepared initial patient charts for admission.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Ordered and prepared reagents and supplies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted physicians in follow-through of care.
- Obtained pre- and post-treatment vital signs and weight.
- Coordination of new patient and follow up care delegation of paperwork of FMLA, Workers comp and No Fault..
Medical Assistant
Conviva Care Solutions Center In Palm Coast, FL
10.2022 - 07.2023
- Chart prep, DPN test, QFLO test, INR, A1C, Glucose, Urinalysis(DIPSTICK Urine Test))
- Triaged calls, schedule daily or adds-ons and relayed test results, Organizing and cleaning the patient area.
- Stock room supplies and equipment. Verify patient information, new medications and allergies.
- Educate patients on their medications and provide diet information.
- Perform preventive maintenance as needed.
- Track patients information and lab order and enter into electronic medical records.
- Label and organized patient specimens.
- Set up prescriptions refills, Given verbal order to the pharmacy.
- Getting prior-auth for medications.
- Sanitizing and sterilizing medical equipments.
Medical Assistant-Floater Front Desk
Flagler Family Medicine
06.2021 - 06.2022
- Prepares treatment rooms for patients examination
- Records patient medical history, vital statistics, and test results in patients files.
- Draws blood, removes sutures, EKG , Ear Irrigations, vaccines and change dressings.
- Clean and sterilizes medical equipments and instruments.
- Performs routine screenings tests, such as heights and weight measurements og blood pressure checks.
Secretary
Silva Cabinetry Inc
03.2002 - 07.2003
- Set up appointments, answer phones
- Responsible for dignity maintaining payroll.
- Coordinated the administration of all office matters and new accounts
- Promoted business and formulated estimates.
Education
Professional Certification - Basic Life Support
American Heart Association
10.2022
State of New York Notary Public
Wetschester County 12.2020
Certified Medical Assistant NHA 2023-2025 -
Big Apple Training Center
White Plains, NY12.2019
High School Diploma -
Dr Miguel Martinez Serrano
Guayaquil, Ecuador (High Honor)05.1998
Skills
- Simple dressings
- Monitoring patient progress
- Diagnostic equipment expertise
- EMR / EHR
- Medical office administration
- Assisting with physical exams
- Patient Management
- Efficient and reliable team player
- Patient-focused care
- Orthopedic splints
- Sanitizing and sterilizing implements and tools
Certification
- CMA - Certified Medical Assistant
- Medical Assistant.
- Phlebotomist
- BLS 2022-2024
- New york Notary Public 2020-2024
References
Dr Alexis Harman 973-432-3833
Medical Manager Sandy Friedman 904-392-6223
Care Manager Raquel Polanco 845-656-8358
Clinical Service supervisor Suzanne Gaudio 845-629-7755
Timeline
Orthopedic Medical Assistant
Optum/Caremount Orthopedics
10.2023 - Current
Medical Assistant
Conviva Care Solutions Center In Palm Coast, FL
10.2022 - 07.2023
Medical Assistant-Floater Front Desk
Flagler Family Medicine
06.2021 - 06.2022
Secretary
Silva Cabinetry Inc
03.2002 - 07.2003
Professional Certification - Basic Life Support
American Heart Association
State of New York Notary Public
Certified Medical Assistant NHA 2023-2025 -
Big Apple Training Center
High School Diploma -
Dr Miguel Martinez Serrano