Juana Rivera-Trivino
Accounting Specialist
Everett,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Meticulous accounting professional with experience analyzing information and identifying areas of improvement. Dedicated to improving profitability, reducing accounting errors and streamlining accounting processes. Expert in processing payments promptly to minimize outstanding debt and avoid excess charges. Meticulous Accounts Payable Clerk with 12+ years of experience in the finance and accounting sector. Fluent in Spanish
Overview
38
38
years of professional experience
Work History
On-boarding Specialist of Shared Services
Boston University
Boston , MA
06.2015 - Current
- Set up and updated supplier information. Primary point-of-contact for all of Boston University's vendor information management within the OnBase, SAP and Aravo system.
- Analyzed and researched reporting issues on aging invoices to facilitate payments and improve accounting operations procedures.
- Familiarized with tax documentation requirements depending on the payee and the engagement.
- Primary point-of contact for a customer-facing email (APvendor@bu.edu), Provides exceptional customer service to the vendors and end-users who look to for general assistance with the Procure- to-Pay (P2P) process.
- Formed incredible interpersonal relationships within the department and with other departments.
- Help facilitate processes in a cooperative and smooth manner. Add value to our office culture and experience.
Part-Time Guest Advocate-Cashier
Target Corporation
Everett , MA
06.2015 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Help with the training of new Team Members in the skills of cashiering, guest interaction and recovery as part of their onboarding process
- Assist with the guest experience by welcoming, thanking, and exceeding guest service expectations and focusing on guest interaction and recovery.
- Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and guest loyalty.
- Empowered to make shopping effortless and seamless for guests at the check lanes.
Campus Family Ambassador
Prospect Hill Academy Charter School
Cambridge , MA
09.2010 - 06.2018
- Functioned as the support person for family initiatives at the campus level.
- Helped families by coordinating family volunteers, organized family events, and worked with the Campus Family Engagement Team.
- Helped plan the Fall Family Festival, International Night, and the PHA Annual Family Leadership Summit.
- Collaborated with the Family Advisory Board to plan events, advocate for family’s needs, creates, organizes, and promotes events, informative and community- building activities, and encourages families to get involved.
- Advocate family to engage them into the processes and to learn the standards of getting their children into four-year colleges.
Senior Accounts Payable Specialist
Boston University
Boston , MA
06.2011 - 06.2015
- Reviewed reports each day to identify and resolve billing issues.
- Evaluated and processed company purchase orders.
- Acted as subject matter expert for accounts payable matters in company.
- Checked that all vendors had submitted accurate and complete W-9 forms required for payments.
- Reached out to vendors to discuss and correct billing issues.
- Worked closely with department personnel to produce accurate and timely bills.
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Worked with purchasing group to resolve purchase order matching issues.
- Interfaced and responded to inquiries to correct accounts payable discrepancies.
- Performed administrative tasks such as processing invoices, and the check-runs three times a week.
- Supervised and coordinated assigned duties for one student.
- Promoted to Accounts Payable Vendors Relations Analysis.
Accounts Payable Clerk
Boston University
Boston , MA
06.2009 - 08.2011
- Handled high-volume invoice processing with minimal supervision.
- Preview and approved disbursement request forms for payment processing.
- Ensured invoices and check requests for payment processed efficiently and accurately.
- Review returned checks for inaccurate information, update, and check reissue.
- Work on stale date checks.
- Performed check-run three times per week.
- Supervised and coordinated assigned duties for one student.
- Promoted to Senior Accounts Payable Specialist
Data Entry Clerk
Boston University
Boston , MA
01.2007 - 06.2009
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Maintained database by entering new and updated customer and account information.
- Identified and corrected data entry errors to prevent duplication across systems.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Reviewed and updated account information in company computer system.
- Followed data program techniques and procedures to maintain data entry requirements.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Exceeded quality goals to support team productivity.
- Located information contained in files to meet requests by supervisors and other departments.
- Contacted customers via phone or email to address data inquiries.
- Verified outdated data and implemented necessary changes to records.
- Supported data entry across departments as requested, switching promptly to new projects.
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
- Provided clerical support to other co-workers, including copying, faxing and file management.
- Worked on reconciled vendors statements on aging invoices.
- Contacted vendors regarding unpaid or overpaid accounts to resolve the issues.
Gift Processor
Harvard Magazine
Cambridge , MA
09.2005 - 12.2007
- Responded with personalized contacts and thank you letters to donors.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Checked postings and documents for correctness, accuracy and proper coding.
- Reconciled computer reports with manually maintained ledgers.
- Reconciled or entered report discrepancies found in financial records.
- Researched, entered, and maintained data in critical degree of accuracy regarding data entry and analysis in the development gift information system and audited the integrity of that data.
- Accurately entered daily receipt of university gift checks and library gift-in-kind gifts, running daily proof reports for each gift batch, and completing deposit slips for daily entries.
- Filled University Gift Receipts, retrieving and batching web credit card gifts into a report in preparation for gift entry.
Data Entry Management Group Leader
Harvard University Health Services
Cambridge , MA
01.2002 - 12.2005
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
- Supervised daily workflow for seven staff. Managed statistics and staff productivity and accuracy.
- Responded to Data Management, Medical Records, and other University Health Services (UHS) departments with any training or problem solving in person or over the phone.
- Supported on processing patient medical information into databases in a timely and accurate manner.
Technical Data Entry Processor/Staff Assistant II
Harvard University Health Services
Cambridge , MA
01.1987 - 01.2002
- Completed accurate and efficient data entry on patient medical information.
- Reviewed incoming forms and records to validate and verify reported data, assisting in quality assurance procedures by calling attention to improper reporting and suggesting improvements.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Medical Records Clerk
Harvard University Health Services
Cambridge , MA
11.1986 - 01.1987
- Congregated medical records for scheduled appointment, filed and retrieved.
- Answered telephones and took medical records requests.
Billing Clerk
Lee's Nutrition
Cambridge , MA
09.1985 - 11.1986
- Managed credit cards invoicing and bank deposit processing operations.
- Ensured accuracy on credit cards invoices purchased and totals with a focus on efficiency.
- Created an improved filing system to maintain client credit card data in a secure and efficient manner.
Education
Some College (No Degree) - Computer, Mathematics And Accounting
Mount Ida College
Newton Center, MASome College (No Degree) - Research Skills, Communication Abilities, Computer
Bay State College
Boston, MASkills
- Descartes Visual Compliance-Dynamic Screening-Audit
- Accounting operations professional
- Account reconciliation specialist
- Supplier Onboarding & Payment
- Exceptional communication skills
- Taxation proficiency
- SAP-SLP Ariba
- Aravo expertise
- OnBase expertise
- Operations Management
- Recruitment
- Strategic Planning
- Hiring and Training
- Training and Onboarding
- Delegating Assignments and Tasks
- Health Code Compliance
- Supply Ordering and Management
- Employee Performance Evaluations
- Event Coordination
- Performance Improvement
- Collaboration and Teamwork
- Resource Allocation
- Customer Retention
- Workflow Planning
- Profitability Optimization
- Scheduling Staff
- Coaching and Mentoring
- Team Leadership
- Money Handling
- Problem-Solving
- Purchasing
- Quality Assurance
- Critical Thinking
- Reliable and Responsible
- Relationship Building
- Employee Supervision
- Work Planning and Prioritization
- Customer Service
- Recruitment and Hiring
- Liquor Law Compliance
- Managing Reservations and Large Parties
- Staff Supervision
Timeline
On-boarding Specialist of Shared Services
Boston University
06.2015 - Current
Part-Time Guest Advocate-Cashier
Target Corporation
06.2015 - Current
Senior Accounts Payable Specialist
Boston University
06.2011 - 06.2015
Campus Family Ambassador
Prospect Hill Academy Charter School
09.2010 - 06.2018
Accounts Payable Clerk
Boston University
06.2009 - 08.2011
Data Entry Clerk
Boston University
01.2007 - 06.2009
Gift Processor
Harvard Magazine
09.2005 - 12.2007
Data Entry Management Group Leader
Harvard University Health Services
01.2002 - 12.2005
Technical Data Entry Processor/Staff Assistant II
Harvard University Health Services
01.1987 - 01.2002
Medical Records Clerk
Harvard University Health Services
11.1986 - 01.1987
Billing Clerk
Lee's Nutrition
09.1985 - 11.1986
Some College (No Degree) - Computer, Mathematics And Accounting
Mount Ida College
Some College (No Degree) - Research Skills, Communication Abilities, Computer
Bay State College
Similar Profiles
Anthony ChevereAnthony Chevere
Public Safety Officer at Boston UniversityPublic Safety Officer at Boston University
Madden MurphyMadden Murphy
Student Athlete at Boston UniversityStudent Athlete at Boston University
Jenny DavisJenny Davis
Sr. Research Safety Specialist, EH&S at Boston UniversitySr. Research Safety Specialist, EH&S at Boston University