Juana Rusinque
New York,NY
Summary
Creative Juicer and Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving juices, coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Remains calm and professional in tense and challenging situations. Excellent communication skills to convey information correctly and accurately. Talented at guiding customers through extensive menu and helping with best choices for individual health and fitness needs. Self-motivated and organized with extensive cash handling experience. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
3
3
years of professional experience
Work History
Juicer and Barista
Reves
Westfield, NJ
05.2023 - 09.2023
- Greeted guests and provided menus.
- Prepared juices by blending fruits and vegetables using a juicer.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Inspected fruit for quality prior to use in juice blends.
- Measured ingredients according to recipes for various juices.
- Labeled all juice bottles correctly before packaging them for sale or delivery.
- Provided customer service at the counter when needed, including taking payments and answering questions about menu items.
- Followed company policies regarding handling cash transactions accurately.
- Maintained a clean work environment throughout shifts by wiping down surfaces regularly.
Server/Waiter
Hamilton Farm Golf Club
Somerset, NJ
05.2020 - 12.2022
- Greeting members and guests with a warm and professional demeanor.
- Provided excellent customer service to ensure satisfaction.
- Taking accurate food and drink orders while demonstrating a through understanding of the menu.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Anticipating and fulfilling members' needs, striving to exceed their expectations.
- Maintaining a polished appearance and adhering to the high standards of the golf club.
- Creating a refined and hospitable atmosphere to enhance the overall dining experience.
- Handling member inquiries and concerns with tact and prompt resolution.
- Collaborating with colleagues to ensure seamless teamwork in the dining service.
- Adhering to the club's protocols and guidelines for exceptional service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Continuously updating knowledge about menu changes and club events to provide accurate information to members.
Education
Bachelor of Science - Finance
Pace University-New York
06-2026
Skills
- Hospitality (3 years)
- Bilingual
- Time management
- Communication skills
- Fine dining experience (3 years)
- Customer service (3 years)
- Phone etiquette
- Serving
- Organizational skills
- Food safety
- Cash handling
- Food service
Languages
- French, Expert
- Spanish, Fluent
- English, Fluent
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Full Professional
Timeline
Juicer and Barista
Reves
05.2023 - 09.2023
Server/Waiter
Hamilton Farm Golf Club
05.2020 - 12.2022
Bachelor of Science - Finance
Pace University-New York
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