Juana Sanchez
Chandler,AZ
Summary
Proven leader with a track record of enhancing customer satisfaction at Costco by fostering teamwork and recognizing staff achievements. Skilled in managing cash transactions and inventory with high accuracy and integrity. Demonstrates exceptional customer service and empathy, significantly improving store visits and customer relations.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Cashier and Merchandise Stocker
Costco
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Care Giver
Branching Out Services
05.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Specialist
Home Dept
09.2005 - 11.2006
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Educated staff on organizational mission and goals to help employees achieve success.
Assistant Store Manager
Bashas'
03.1989 - 06.1999
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Chandler High School
Chandler, AZQuick Books Certificate - Accounting
IIA
Mesa, AZChandler Gilbert College
Gilbert, AZ 01.1993 - 05.1995
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
- Customer Relations
Accomplishments
- Supervised team of [Number] staff members.
- Promoted to [Job Title] after only [timeframe] for exceptional performance.
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- [Area of certification]
Languages
Spanish
Native or Bilingual
Timeline
Care Giver
Branching Out Services
05.2022 - Current
Specialist
Home Dept
09.2005 - 11.2006
Chandler Gilbert College
01.1993 - 05.1995
Assistant Store Manager
Bashas'
03.1989 - 06.1999
Cashier and Merchandise Stocker
Costco
High School Diploma -
Chandler High School
Quick Books Certificate - Accounting
IIA
- [Name of Certification] [Issuing Organization] [Year Month]
- [Area of certification]
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