Juana Sosa
LAUDERHILL,Florida
Summary
Hardworking and motivated with many years of experience and record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
Work History
Warehouse Fulfillment Associate
Retailing Corporate Office
01.2022 - Current
- Maintained accurate inventory records and monitored stock levels.
- Organized warehouse shelves, racks, and bins according to product codes.
- Performed regular cycle counts to ensure accuracy of warehouse inventory.
- Picked orders for shipment accurately and efficiently utilizing RF scanners.
Records Department Manager
Management & Training Company (MTC)
05.2014 - 07.2021
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Record Clerk (Date Entry)
ResCare Inc (South Bronx Job Corps Academy)
08.2005 - 05.2014
- Prepared, sorted and indexed documents for data entry into the computer system.
- Scanned and uploaded documents into the database in accordance with established procedures.
- Retrieved requested files from archives as needed.
- Performed quality control checks to ensure accuracy of information entered into database.
Home Attendants, Home HHA
Gotham Per Diem Inc.
01.2001 - 07.2005
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and social events.
- Provided companionship and monitored health condition of clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Administered medications as instructed by physician or nurse practitioner.
Assistant Manager
Antillana Comercial
03.1996 - 12.2000
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
Manager
Altantica CXA
02.1994 - 12.1995
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
Education
Managerial Economics
Utesa
Dominican Republic 03.1989 - 07.1995
Skills
- Order Picking
- Shipping and Receiving
- Barcode Scanning
- Financial Management
- Business Development
- Workforce Management
- Business Administration
- Marketing
- Team Leadership
- Complex Problem-Solving
- Schedule Preparation
- Staff Management
Languages
english
Full Professional
Spanish
Native/ Bilingual
Education and Training
I have a bachelor Degree Business Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
Timeline
Warehouse Fulfillment Associate
Retailing Corporate Office
01.2022 - Current
Records Department Manager
Management & Training Company (MTC)
05.2014 - 07.2021
Record Clerk (Date Entry)
ResCare Inc (South Bronx Job Corps Academy)
08.2005 - 05.2014
Home Attendants, Home HHA
Gotham Per Diem Inc.
01.2001 - 07.2005
Assistant Manager
Antillana Comercial
03.1996 - 12.2000
Manager
Altantica CXA
02.1994 - 12.1995
Managerial Economics
Utesa
03.1989 - 07.1995