Juana Vasquez
Manager of Staff and Payroll and Driver
Bakersfield,CA
Summary
Dynamic professional with a proven track record at Kern Adult Program, excelling in team leadership and staff training. Recognized for enhancing participant engagement through innovative program development and streamlining operations. Skilled in complex problem-solving and relationship building, fostering a collaborative environment that drives success and improves service delivery.
Overview
18
18
years of professional experience
Work History
Manager of Staff and Driver
Kern Adult Program
10.2018 - Current
- Collaborated with HR to resolve employee inquiries related to payroll issues promptly.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication
- Led program development initiatives to enhance participant engagement and outcomes.
- Streamlined operational processes, improving efficiency across program delivery.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated various vehicles safely in compliance with traffic regulations.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Mentored staff on best practices in adult education and support services.
- Facilitated training sessions on best practices, enhancing overall team capabilities and knowledge base.
- Skilled at working independently and collaboratively in a team environment.
- Assisted in training new drivers on operational protocols and safety procedures to improve team efficiency.
- Followed all relevant traffic laws and safety regulations.
Direct Care Staff Provider and Driver
Express Transit
09.2013 - 10.2017
- Operated transit vehicles efficiently, ensuring timely passenger arrivals and departures.
- Maintained vehicle cleanliness and functionality through regular inspections and servicing.
- Assisted passengers with special needs, providing exceptional customer service during transport.
- Navigated city routes effectively, utilizing GPS technology to optimize travel time.
- Monitored traffic conditions, adapting routes proactively to avoid delays and ensure safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
New Advances for People With Disabilities
01.2008 - 09.2013
- Developed and implemented training programs for staff to enhance service delivery for individuals with disabilities.
- Collaborated with multidisciplinary teams to create individualized support plans based on client needs.
- Streamlined operational processes, improving efficiency in program delivery and resource allocation.
- Mentored junior staff, promoting best practices in client engagement and support strategies.
- Established partnerships with local organizations to expand resources available for clients and their families.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
No Degree - Class BP
DMV
Bakersfield, CA08-2027
No Degree - Personal Centered Thinking Training
Kern Regional Center
Bakersfield, CA04-2025
No Degree - CPR/First Aid
Kern Adult Program
Bakersfield, CA11-2024
No Degree - Medical Examination By CHP
Kern Adult Program
Bakersfield, CA09-2024
No Degree - Non Violence Crisis Intervention
New Advance People With Disabilities
Bakersfield, CA08-2008
High School Diploma -
Ulysses S. Grant High School
North Hollywood06-1992
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Emergency response
- Lead generation
- Policy and procedure development
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Manager of Staff and Driver
Kern Adult Program
10.2018 - Current
Direct Care Staff Provider and Driver
Express Transit
09.2013 - 10.2017
Assistant Manager
New Advances for People With Disabilities
01.2008 - 09.2013
No Degree - Class BP
DMV
No Degree - Personal Centered Thinking Training
Kern Regional Center
No Degree - CPR/First Aid
Kern Adult Program
No Degree - Medical Examination By CHP
Kern Adult Program
No Degree - Non Violence Crisis Intervention
New Advance People With Disabilities
High School Diploma -
Ulysses S. Grant High School