Juana Vasquez
Manager of Staff and Payroll and Driver
Bakersfield,CA
Summary
Dynamic professional with a proven track record at Kern Adult Program, excelling in team leadership and staff training. Recognized for enhancing participant engagement through innovative program development and streamlining operations. Skilled in complex problem-solving and relationship building, fostering a collaborative environment that drives success and improves service delivery.
Overview
18
18
years of professional experience
Work History
Manager of Staff and Driver
Kern Adult Program
2900 Eye Street, Bakersfield, CA 93301
10.2018 - Current
- Collaborated with HR to resolve employee inquiries related to payroll issues promptly.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication
- Led program development initiatives to enhance participant engagement and outcomes.
- Streamlined operational processes, improving efficiency across program delivery.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated various vehicles safely in compliance with traffic regulations.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Mentored staff on best practices in adult education and support services.
- Facilitated training sessions on best practices, enhancing overall team capabilities and knowledge base.
- Skilled at working independently and collaboratively in a team environment.
- Assisted in training new drivers on operational protocols and safety procedures to improve team efficiency.
- Followed all relevant traffic laws and safety regulations.
Direct Care Staff Provider and Driver
Express Transit
Bakersfield, CA
09.2013 - 10.2017
- Operated transit vehicles efficiently, ensuring timely passenger arrivals and departures.
- Maintained vehicle cleanliness and functionality through regular inspections and servicing.
- Assisted passengers with special needs, providing exceptional customer service during transport.
- Navigated city routes effectively, utilizing GPS technology to optimize travel time.
- Monitored traffic conditions, adapting routes proactively to avoid delays and ensure safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
New Advances for People With Disabilities
Bakersfield, CA
01.2008 - 09.2013
- Developed and implemented training programs for staff to enhance service delivery for individuals with disabilities.
- Collaborated with multidisciplinary teams to create individualized support plans based on client needs.
- Streamlined operational processes, improving efficiency in program delivery and resource allocation.
- Mentored junior staff, promoting best practices in client engagement and support strategies.
- Established partnerships with local organizations to expand resources available for clients and their families.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
No Degree - Class BP
DMV
Bakersfield, CA08-2027
No Degree - Personal Centered Thinking Training
Kern Regional Center
Bakersfield, CA04-2025
No Degree - CPR/First Aid
Kern Adult Program
Bakersfield, CA11-2024
No Degree - Medical Examination By CHP
Kern Adult Program
Bakersfield, CA09-2024
No Degree - Non Violence Crisis Intervention
New Advance People With Disabilities
Bakersfield, CA08-2008
High School Diploma -
Ulysses S. Grant High School
North Hollywood06-1992
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Emergency response
- Lead generation
- Policy and procedure development
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Manager of Staff and Driver
Kern Adult Program
10.2018 - Current
Direct Care Staff Provider and Driver
Express Transit
09.2013 - 10.2017
Assistant Manager
New Advances for People With Disabilities
01.2008 - 09.2013
No Degree - Class BP
DMV
No Degree - Personal Centered Thinking Training
Kern Regional Center
No Degree - CPR/First Aid
Kern Adult Program
No Degree - Medical Examination By CHP
Kern Adult Program
No Degree - Non Violence Crisis Intervention
New Advance People With Disabilities
High School Diploma -
Ulysses S. Grant High School