Juana Vines
Duncanville,TX
Overview
2025
2025
years of professional experience
Work History
Optician
Walmart vision center
621 Uptown Blvd , TX
03.2022 - 12.2024
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Performed basic vision screenings to determine patient's prescription needs.
- Calculated measurements for eyewear using optical measuring devices.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Dispensed contact lenses upon completion of fitting process.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Processed payments for products purchased by customers.
Department Manager
Walmart
621 Uptown Blvd , TX
06.2016 - 11.2021
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Nurse Aide
Exc
Timeline
Optician
Walmart vision center
03.2022 - 12.2024
Department Manager
Walmart
06.2016 - 11.2021
Nurse Aide
Exc