Juana Zepeda
San Jose,CA
Summary
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.
Overview
38
38
years of professional experience
Work History
Janitorial Cleaner
Apple
05.2020 - Current
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained floor cleaning and waxing equipment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Optimized energy usage within facilities through responsible light management practices, turning off unused spaces'' lights.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
Retail Worker
Nordstrom
04.2015 - 05.2020
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
Retail Merchandiser
Neiman Marcus
01.2012 - 04.2015
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
Housekeeper
Mariott Hotel
04.2005 - 01.2012
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Returned emptied garbage receptacles to proper locations.
Housekeeper
Residents Inn By Marriott
01.1986 - 03.2005
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Handled requests for extra linens, toiletries and other supplies.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Food Prep Cooking Assistant
Formosa
Education
High School Diploma -
ETA Numero 21
Aguililla, MX06.1983
Skills
- Stock Rotation
- Food inspection
- Food preservation and storage methods
- Team Collaboration
- Supply Restocking
- Cleaning and sanitizing
- Food handling
- Customer Engagement
- Kitchen Staff Support
- Following Instructions
- Workplace Safety
Languages
Spanish
Full Professional
Timeline
Janitorial Cleaner
Apple
05.2020 - Current
Retail Worker
Nordstrom
04.2015 - 05.2020
Retail Merchandiser
Neiman Marcus
01.2012 - 04.2015
Housekeeper
Mariott Hotel
04.2005 - 01.2012
Housekeeper
Residents Inn By Marriott
01.1986 - 03.2005
Food Prep Cooking Assistant
Formosa
High School Diploma -
ETA Numero 21