Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juana H Jasso

Dallas,TX

Summary

Proven team-player follows directions and schedules with no supervision. Skilled in emergency response, navigation and vehicle maintenance. Efficient co-worker communication and recordkeeping abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

31
31
years of professional experience

Work History

Transportation Specialist

Pitney Bowes Global Logistics
Irving, TX
08.2008 - Current
  • Support driver's day-to-day activities
  • Optimized load distribution for increased efficiency
  • Assessed each lane daily to establish optimal coverage schedules
  • Utilized safe routes while ensuring compliance with USDOT regulations for each vehicle's route
  • Maintain accurate files on vehicle use conditions and maintenance.
  • Monitored driver performance to ensure compliance with safety regulations and company policies.
  • Developed and implemented plans to reduce costs associated with transportation processes.
  • Communicated regularly with customers regarding changes in routes or estimated delivery times.
  • Supervised loading and unloading activities at terminals or warehouses to maximize efficiency and accuracy of shipments.
  • Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
  • Maintained records of shipping documents including invoices, bills of lading, manifests.
  • Resolved customer complaints related to shipment delays or damages in an effective manner.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Facilitated communication between different departments within the organization.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Developed and maintained filing systems for confidential documents and records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.

Administrative Assistant

Pitney Bowes Presort Services
Grand Prairie, Texas
08.2002 - 11.2008
  • Managed mailing operations involving mail sorting and package preparation for shipping via courier service as well as the post office.
  • Verified that all required documents were received before dispatch.
  • Tracked all shipments using GPS technology to provide real-time updates.
  • Ensured compliance with Federal Motor Carrier Safety Regulations.
  • Researched alternate routes when necessary due to traffic or road conditions.
  • Managed inventory of supplies used by drivers, such as fuel cards, maps, and communication equipment.
  • Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
  • Investigated any customer complaints or issues relating to service levels or quality assurance standards.
  • Assigned vehicles to drivers based on the type of goods being transported.
  • Maintained accurate records of daily activities, including dispatches, driver logs, and other pertinent information.
  • Resolved customer complaints professionally while maintaining high standards of customer service.
  • Coordinated schedules with drivers, customers, and vendors to ensure timely deliveries.
  • Ensured compliance with federal, state, and local transportation regulations.
  • Updated company software systems as needed with current data about shipments and deliveries.
  • Generated reports for management review related to driver performance and delivery delays.
  • Monitored drivers' progress and updated customers on their shipment status.
  • Provided support to drivers regarding directions, .
  • Reviewed driver logs for accuracy and compliance with hours-of-service regulations.

QUALITY CONTROL

NATIONAL PRESORT SERVICES
Dallas, Texas
11.1993 - 08.2002
  • Enhanced machine operation techniques to optimize productivity.
  • Executed metering of the mail.
  • Monitored QDS system for improved efficiency.
  • Managed truck loading and unloading operations.
  • Inspected job sites for quality control purposes.
  • Implemented and quality control programs.

Education

GED -

Stafford Education
05.2002

Skills

  • Thorough knowledge of USDOT regulations and public safety
  • Ability to understand basic computer applications in the windows operation environment
  • Excellent verbal communication skills
  • Knowledge on freight handling and the best practices
  • Proficient in Microsoft office skills (Word, Excel, etc)
  • Logistics Management
  • DOT Compliance
  • Shipment consolidations planning
  • Route Optimization
  • Dispatching procedures
  • Managing schedules
  • Transportation Planning
  • Dispatch operations
  • Documentation Management
  • Coordinating schedules
  • Inventory Tracking
  • Route Planning
  • Road safety
  • Supply Chain Coordination
  • Cost Analysis
  • Vehicle Maintenance
  • Load Planning
  • Inspecting vehicles

Timeline

Transportation Specialist

Pitney Bowes Global Logistics
08.2008 - Current

Administrative Assistant

Pitney Bowes Presort Services
08.2002 - 11.2008

QUALITY CONTROL

NATIONAL PRESORT SERVICES
11.1993 - 08.2002

GED -

Stafford Education

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Juana H Jasso