Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juana H Jasso

Summary

Proven team-player follows directions and schedules with no supervision. Skilled in emergency response, navigation and vehicle maintenance. Efficient co-worker communication and recordkeeping abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

31
31
years of professional experience

Work History

Transportation Supervisor

Presorts Pitney Bowes
09.2024 - 02.2025
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.

Transportation Specialist

Pitney Bowes Global Logistics
11.2008 - 09.2024
  • Support driver's day-to-day activities
  • Optimized load distribution for increased efficiency
  • Assessed each lane daily to establish optimal coverage schedules
  • Utilized safe routes while ensuring compliance with USDOT regulations for each vehicle's route
  • Maintain accurate files on vehicle use conditions and maintenance.
  • Monitored driver performance to ensure compliance with safety regulations and company policies.
  • Communicated regularly with customers regarding changes in routes or estimated delivery times.
  • Supervised loading and unloading activities at terminals or warehouses to maximize efficiency and accuracy of shipments.
  • Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
  • Maintained records of shipping documents including invoices, bills of lading, manifests.
  • Resolved customer complaints related to shipment delays or damages in an effective manner.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Developed and maintained filing systems for confidential documents and records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.

Administrative Assistant

Pitney Bowes Presort Services
08.2002 - 11.2008
  • Managed mailing operations involving mail sorting and package preparation for shipping via courier service as well as the post office.
  • Verified that all required documents were received before dispatch.
  • Tracked all shipments using GPS technology to provide real-time updates.
  • Ensured compliance with Federal Motor Carrier Safety Regulations.
  • Researched alternate routes when necessary due to traffic or road conditions.
  • Managed inventory of supplies used by drivers, such as fuel cards, maps, and communication equipment.
  • Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
  • Investigated any customer complaints or issues relating to service levels or quality assurance standards.
  • Assigned vehicles to drivers based on the type of goods being transported.
  • Maintained accurate records of daily activities, including dispatches, driver logs, and other pertinent information.
  • Resolved customer complaints professionally while maintaining high standards of customer service.
  • Coordinated schedules with drivers, customers, and vendors to ensure timely deliveries.
  • Ensured compliance with federal, state, and local transportation regulations.
  • Updated company software systems as needed with current data about shipments and deliveries.
  • Generated reports for management review related to driver performance and delivery delays.
  • Monitored drivers' progress and updated customers on their shipment status.
  • Provided support to drivers regarding directions, .
  • Reviewed driver logs for accuracy and compliance with hours-of-service regulations.

QUALITY CONTROL

NATIONAL PRESORT SERVICES
11.1993 - 08.2002
  • Enhanced machine operation techniques to optimize productivity.
  • Executed metering of the mail.
  • Monitored QDS system for improved efficiency.
  • Managed truck loading and unloading operations.
  • Inspected job sites for quality control purposes.
  • Implemented and quality control programs.

Education

GED -

Stafford Education
05.2002

Skills

  • Thorough knowledge of USDOT regulations and public safety
  • Ability to understand basic computer applications in the windows operation environment
  • Excellent verbal communication skills
  • Knowledge on freight handling and the best practices
  • Proficient in Microsoft office skills (Word, Excel, etc)
  • Logistics Management
  • DOT Compliance
  • Shipment consolidations planning
  • Route Optimization
  • Dispatching procedures
  • Managing schedules
  • Transportation Planning
  • Dispatch operations
  • Documentation Management
  • Coordinating schedules
  • Inventory Tracking
  • Route Planning
  • Road safety
  • Supply Chain Coordination
  • Vehicle Maintenance
  • Load Planning
  • Inspecting vehicles

Languages

Spanish
Native or Bilingual

Timeline

Transportation Supervisor

Presorts Pitney Bowes
09.2024 - 02.2025

Transportation Specialist

Pitney Bowes Global Logistics
11.2008 - 09.2024

Administrative Assistant

Pitney Bowes Presort Services
08.2002 - 11.2008

QUALITY CONTROL

NATIONAL PRESORT SERVICES
11.1993 - 08.2002

GED -

Stafford Education

Similar Profiles

CREATE PROFILE
Juana H Jasso